Title: Citrix Administrator
Location: Hybrid
Duration: 1 year contract-to-hire
Compensation: $76.00/hr - $80.00/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
JOB DESCRIPTION
This position is for a large software client. The Senior Systems Cloud Administrator will be responsible for the overall evaluation, design and daily operation of the Corporate IT SAS (Server and Application Services) environment. This role serves as a "hands-on" server administrator who evaluates complex system requirements and then designs, implements and maintains the most efficient solutions. This role will develop and document technical standards, identify and evaluate new products, interface with vendors to purchase new hardware and software, and collaborate with other IT teams to provide guidance to resolve system and application issues. The Senior Systems Cloud Administrator will be directly responsible for the installation, configuration, upgrade, patching, maintenance and monitoring of the SAS environment across the entire Enterprise, while ensuring compliance to various security and encryption protocols for U.S. national security. Key deliverables for success will be: ensuring 100% availability of the environment; implementing fault and performance management; enforcing corporate network, system and application security procedures.
GENERAL RESPONSIBILITES
- Create, implement and document the following processes for SAS Infrastructure:
- Performance monitoring
- Problem troubleshooting / helpdesk response
- Utilization, availability and growth patterns (capacity planning)
- Landscape design, configuration and standards
- 24/7 support, escalation and SLA models
- IMAC (installation, move, add, change) services for systems and applications
- Change management methodology and communication strategy
- Create and maintain server/application diagrams and workflows
- Perform/coordinate incident diagnosis, corrective action, and root cause analysis
- Oversee the configuration, testing, installation, modification, and servicing of all server components and applications
- Independently organize work requests based on departmental priorities and system criticality Manage vendor relationships required for the evaluation, installation, modification, upgrade, repair and preventative maintenance of SAS Infrastructure components
- Function as a Subject Matter Expert (SME) and consultant to other Infrastructure groups (Cloud Operations, Cyber Security, and Systems Administration).
- Plan, lead and perform comprehensive systems analysis and design activities including development of detailed functional requirements for new server infrastructure solutions
- Maintain responsibility for end-user (customer) satisfaction
REQUIRED SKILLS AND EXPERIENCE
- 5+ years of experience in an IT enterprise System Admin role or Cloud Admin position
- 5+ years of experience maintaining and upgrading a Citrix environment
- 4+ years with PowerShell scripting for automation, extremely fluent in PowerShell and command lines
- Experience supporting an Azure Cloud environment, fully in the cloud (not on prem)
- Experience with Windows firewalls
- Expert level Windows admin skills (Active Directory, DNS, Group Policy)
- Must be able to go onsite 1x per week in Herndon, VA, up to 3 days per week
NICE TO HAVE SKILLS AND EXPERIENCE
- Professional industry certifications in area of expertise, certification such as MCSE, MCITP, Microsoft Azure Fundamentals (AZ900), Microsoft Azure Administrator (AZ104), Azure Certified Solutions Architect (AZ303/304)
- Linux experience with the following platforms: SUSE, RedHat or CentOS
- Experience with integration of SEIM tools, backups, and monitoring tools
- Knowledge of Best Practice and security guides (ex. NIST 800-53 rev 4)
