We are actively hiring for an IT Help Desk Specialist!
What You Can Expect in this Role
- To deliver High-Quality Customer Service for a Multi Billion Dollar Business in America
- Expand your skillset and have clear Career Progression set out from the start
- Support an International Business with Global Offices
Responsibilities
- Provide support to employees of all Employees and partners with technology issues both remotely and in-person
- Triage, diagnose and provide timely resolutions to technical and nontechnical problems documenting their work using ServiceNow throughout.
- Troubleshoot, repair, maintain, install, and test various computer equipment, peripherals, data communication, audio-visual, and computer network systems.
Required Skills
- Proficient and expert in computer hardware, software and networking.
- Desires to provide outstanding, above-and-beyond customer service.
- Solid communicator with strong interpersonal skills
We are holding interviews this week, apply with your updated resume!
