Process & Reliability Engineer - Industrial Analytics
You will be responsible for remotely implementing asset monitoring software / tool, monitoring plant operations, and working directly with customers to ensure they receive great value from the software.
We're looking for someone with a strong engineering background and thrives on solving problems using a unique blend of applied engineering, cutting-edge technology, and customer interaction.
Responsibilities:
- Implement APM tool for new customers.
- Review and structure customer process data (pressure, temperature, flows, vibrations, etc.)
- Configure first-principle performance calculations (efficiency, effectiveness, etc.)
- Build machine learning models easily using our APM’s automated model deployment tools.
- Monitor customer’s plant operations - responsible for risk identification, customer escalation, and mitigation.
- Diagnose the root cause of operational deviations and collaborate with on-site personnel to develop and execute remediation plans.
- Lead weekly/monthly/quarterly business reviews with customers, reinforcing APM solutions to solve critical plant issues.
- Lead customers through adopting APM while driving high ROI leading to subscription renewals.
Requirements:
- 3-7 years of engineering experience in industrial process plants (Power Generation, Pulp & Paper, Oil & Gas, Chemicals, etc).
- Demonstrated aptitude for adopting new technologies.
- Strong data analysis skills.
- Excellent customer relationship skills; ability to grow and retain accounts, build relationships and quickly spot and communicate potential risks and issues.
- Problem Solver – the ability to get to the root cause of complicated operational issues.
- Strong written and verbal communication skills to effectively present operational findings and suggested actions.
