ABOUT JENNER & BLOCK
Jenner & Block LLP is a law firm with global reach, with offices in Century City, Chicago, London, Los Angeles, New York, San Francisco, and Washington, DC. The firm is known for its prominent and successful litigation practice, global investigations practice, regulatory and government controversies work, and experience handling sophisticated and high-profile corporate transactions. Its clients include Fortune 100 companies, technology companies, large privately held corporations, emerging companies, Native American tribes, and venture capital and private equity investors. The American Lawyer has recognized Jenner & Block as the No. 1 pro bono firm in the United States 10 times.
RESPONSIBILITIES
Under general guidance provides general administrative support to the West Coast Director of Administration, and functional managers as requested. Participates in various special projects. Ensures client service and satisfaction are attained in all areas of position.
ESSENTIAL FUNCTIONS
Administrative Support
- Provide support on a wide range of initiatives relating to West Coast office operations, firmwide paralegal functions, client service capabilities, budget, accounts payable issues, and office culture.
- Act as liaison for Director of Administration for internal clients, delivering a high level of professional client service, assisting where appropriate, and coordinating specialized assistance as required.
- Provide assistance to West Coast managers on a wide range of administrative tasks, including calendar management, processing expenses, travel arrangements, and handling sensitive information with the utmost confidentiality, care, and professionalism.
- Assist in building and updating presentations and collaborating with cross-functional teams on an as needed basis.
- May serve as on the ground support for hosted events both onsite and at local venues within the Los Angeles geographic area.
- Coordinate local and firm wide projects and events as assigned by the Director of Administration and West Coast managers.
- In collaboration with other functional teams, assists with coordination of new hire orientation including scheduling, greeting new hire, initial onboarding and conducting portions of orientation, assembling new hire packets, conference room coordination, and follow-up.
- Develop and maintain reports and databases as requested by Director of Administration and local managers.
- Under direction of Director of Administration and West Coast managers, work with vendors, local and firm wide managers, and other appropriate personnel to investigate and resolve issues, including billing and invoice discrepancies, vendor relations, and order processing.
- Create, manage, and maintain community pages on Firm portal.
- Under direction of Director of Administration, West Coast Managers, and West Coast Safety Committee, communicate and distribute information regarding office policies and procedures.
Client Service, Confidentiality, and Safety
- Consistently promote and model the Firm's Client Service Principles in leadership, teamwork, work product, and personal interaction.
- Ensure compliance with the Firm's Information Handling Policy, including safeguarding confidential and personal information, and reporting any suspected breach appropriately and immediately.
- Adhere to the Firm's General Safety Practices and any unique safety practices for department and building.
OTHER DUTIES
- Other duties as assigned.
QUALIFICATIONS
Education and Experience
- Bachelor's degree strongly preferred.
- Minimum 2 years’ previous administrative support experience required.
- Teamwork and Applied Skills
- Excellent verbal and written communication skills, ability to communicate effectively with all levels within the organization.
- Exceptional customer service skills.
- Strong attention to detail.
- Expertise in Microsoft Office programs including Outlook, Word, Excel, and PowerPoint
- required.
- Knowledge of Microsoft Project and Microsoft Visio helpful but not required.
Jenner & Block LLP is an equal opportunity employer. Recruitment and employment decisions are not made on the basis of an individual’s race, color, creed, religion, national origin, ancestry, citizenship status, age, non-disqualifying physical or mental disability or medical condition, genetic information, sexual orientation, sex, gender identity and/or expression, pregnancy, childbirth, breastfeeding or related medical conditions, arrest record, matriculation, personal appearance, political affiliation, marital, parental, veteran, military, or order of protection status, or any other protected status or that of their relatives, friends, or associates.
Jenner & Block offers a comprehensive benefits program, which includes medical, dental, and vision insurance, 401(k), and paid time off, in addition to other offerings.
