Role: Sr. ServiceNow Product Manager
Location: Santa Clara, CA Hybrid
JD:
- Identify, create and maintain user stories, develop and prioritize functional requirements for new or revised features or enhancement
- Serve as the product analyst for ServiceNow products and features which include evaluating the preview to rolling it out to users worldwide
- Work with Product Leads to help make key decisions on priorities and design to ensure that all stakeholders were aligned
- Collaborate with appropriate cross functional team stakeholders to be engaged at appropriate times
- Understand both the engineering and business side of ServiceNow and be ultimately responsible for representing the end-user’s needs
- Work with Project Managers to deliver agile based product releases
- Participate in daily scrums, sprint planning meetings and sprint reviews and retrospectives throughout all phases of System Development Life Cycle (SDLC)
- Represent the development team in building proofs-of-concept (POC) for potential new solutions and technologies by working closely with product management and development teams
- Be accountable for the timely delivery of projects as per established roadmaps by working closely with business teams
- Create and present the functional and technical design including data analysis to the business teams and gather feedback to influence solution design and approach
- Manage end-to-end implementation of Security Operations (SecOps) and Asset management (ITAM) projects - End point security, Certificate Management, Employee Security Behaviour scorecard, Vulnerability Response applications, Compliance configuration, Zero Touch, Software usage and reclamation
