About Oliver Wyman
Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].
For more information, visit www.oliverwyman.com. Follow Oliver Wyman on Twitter @OliverWyman.
Job Overview:
Oliver Wyman is looking for an Executive Assistant to act as a point of contact for our Partners to help them meet their business goals and objectives. You will coordinate efforts to help the flow of business operations. Partners depend on you to collaborate with all parts of the business. Executive Assistants work closely with colleagues to share information and provide consistency. As an Executive Assistant, you will provide administrative support to 2-4 Partners.
This position will be based out of the Raleigh, North Carolina office and work remotely though periodically being required to go into the office for meetings, trainings and other community-building activities as needed.
Key Responsibilities:
Client Impact
- Viewed by clients as responsive; acting as central point of contact for Partners
- Complete a variety of administrative tasks including; managing extremely detailed and intricate calendars, booking business travel and appointments, organizing video conferences, processing expense reports and vendor invoices and maintaining trusted CRM data
- Deliver a positive service experience to clients and work to build and maintain trusted relationships
- Develop a knowledge base of projects, key clients and internal support functions to support Partners goals and objectives
Trust Based Teaming
- Build productive relationships with colleagues, understanding expectations and demonstrating commitment to team, including providing back-up coverage as needed
- Approachable and demonstrates a positive attitude
- Listens to others and is open to and respectful of all views
- Demonstrates inclusive behaviors
Work Smart
- Completes work to agreed standards
- Prioritize workload to deliver results on time
- Identify and escalate risks as necessary in accordance with company policies and procedures
Communication and Influence
- Convey clear written and verbal messages; presenting information in a way that is easy for others to understand
- Actively listen and seek clarification as needed
- Fair and respectful when communicating with others
Development and Leadership
- Attend trainings and firm events
- Respond to feedback and seek guidance as needed
- Set a positive example and acknowledge good work
Experience Required:
- 2+ years of previous administrative or customer service experience
- Advanced experience with Microsoft Office suite, including Word, Outlook and PowerPoint
- Bachelors’ Degree or equivalent experience
Skills and Attributes:
- Thoughtful judgment and ability to have an owner’s mentality while being courteous and caring
- Strong organizational skills that demonstrate the ability to perform and prioritize multiple tasks
- Detail-oriented, even when the work is fast-paced
- Resourceful, takes proactive approaches to problem-solving with strong decision-making capabilities
- Positive demeanor and superior written and verbal communication skills are essential
- Solid time-management abilities with the ability to prioritize tasks
- Possess a positive attitude and be willing to work as part of a team
- Able to work with different personalities.
- Ability to speak a second language is an asset
Marsh & McLennan Companies is a global professional services firm providing advice and solutions in the areas of risk, strategy and human capital. It is the parent company of a number of the world's leading risk experts and specialty consultants, including Marsh, the insurance broker and risk advisor; Guy Carpenter, the risk and reinsurance specialist; Mercer, the provider of HR and related financial advice and services; and Oliver Wyman, the management consultancy. With over 81,000 colleagues advise clients in 130 countries and annual revenue of nearly $19 billion, Marsh & McLennan Companies provides analysis, advice and transactional capabilities to clients in more than 130 countries. Its stock (ticker symbol: MMC) is listed on the New York, Chicago and London stock exchanges.
Marsh & McLennan Companies offers competitive salaries and comprehensive benefits and programs including health and welfare, tuition assistance, 401K, employee assistance program, domestic partnership benefits, career mobility, employee network groups, volunteer opportunities, and other programs. For more information about our company, please visit us at: www.mmc.com. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. For more information, please visit us at: www.mmc.com/diversity. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
