Are you a detail-oriented problem solver with a passion for delivering top-notch support and solutions? Do you have 2+ years of experience with HubSpot and thrive in fast-paced environments? If so, we want YOU to join our dynamic team as an Operations Specialist! 💼
As part of our Franchising Sales Organization, you’ll be at the heart of ensuring seamless operations and world-class support for our growing network of brands. You’ll manage requests, troubleshoot issues, and collaborate across departments to ensure nothing slips through the cracks!
What You’ll Do:
- HubSpot Pro: Manage and optimize our CRM for smooth onboarding and day-to-day operations.
- Ticketing Master: Handle requests through our ticketing system, resolving issues efficiently and providing excellent customer service.
- Customer-Facing Guru: Collaborate with franchisees, clients, and internal teams to deliver timely support and solutions.
- Operational Excellence: Keep our systems running like clockwork by identifying process improvements and supporting operational initiatives.
What We’re Looking For:
- 2+ years of experience with HubSpot (CRM & Ticketing System experience preferred)
- Strong communication skills with a passion for customer service
- Ability to multi-task and thrive in a fast-paced, team-driven environment
- A proactive attitude with an eye for process improvements and efficiency
What’s In It for You:
- Competitive salary & benefits package
- Growth opportunities in a fast-growing industry
- Work in a supportive and dynamic team culture
- Make a direct impact on the success of our brands!
If you’re ready to take your operations and customer support skills to the next level and be part of a team shaping the future of franchising, we’d love to hear from you! Apply now! 🌟
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