The American Federation of Musicians and Employers' Pension Fund (AFM-EPF) is a defined benefit multi-employer pension plan for members of the American Federation of Musicians.
About American Federation of Musicians and Employers Pension Fund
The American Federation of Musicians and Employers' Pension Fund ("AFM-EPF") was established for the exclusive purpose of providing certain pension and related benefits to Covered Employees and their Beneficiaries under the Plan, and shall further provide the means for financing and maintaining the operation and administration of the Trust and the Plan in accordance with the Trust Agreement, the Plan, and applicable law.
Overview
The Collections Assistant will support the Audit and Collections team through the monitoring and collecting of payments due by participating employers in the AFM-EPF.
Work Location
This role is eligible for AFMEPF's Hybrid program. Employees in the program will work 50% of their time in the office.
Job Description
- Research and analyze employer and musician contracts, payment, remittance, and other pension obligations
- Analyze spreadsheets of researched information
- Use analysis to determine the next steps in collection process
- Prepare accurate invoices
- Research and monitor employer schedule information and maintain status
- Monitor employer payment status and collect for overdue accounts through proper verbal and written communication
- Create and monitor spreadsheet reports for management
- Provide written and verbal customer service to musicians, employers, and union locals
- Research and make adjustments to pension information
- Research and interpret employer contracts and pension information through in-house systems
Job Qualifications
- High School Diploma or equivalent required
- Associates or Bachelor’s Degree in Accounting, Finance, Business Administration or other related discipline preferred
- 1-2 years’ experience working in collections, accounting, business administration or other related discipline
- Excellent Excel and MS Office Suite skills
- Organized, meticulous, accurate, detailed, and conscientious in follow-up
- Collections and/or bookkeeping experience preferred and/or dispute resolution experience required
- Strong written and verbal communication skills
- Superior teamwork and collaboration skills
#LI-Hybrid
The pay range for this role is:40,000 - 50,000 USD per year(Hybrid)
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