TITLE: COO / Supply Chain GM
BASIC PURPOSE AND PRINCIPAL RESPONSIBILITIES
Reporting to the President, leads all daily operations to ensure timely and complete shipping of committed products. Includes formulating policies and procedures and the planning of Company customer product requirements using collaborative planning, forecasting, and replenishment measures. Aids in the development, testing, and maintenance of related enterprise resource management software.
MAJOR DUTIES
- Supervise generation of accurate and timely reports and tools based on applicable databases on a weekly, monthly, and ad hoc basis. Ensure any changes in business processes or company data are reflected in databases so outputs present up-to-date and correct information. Investigate and resolve operations issues if necessary.
- Supervise enhancement of existing tools and create new tools as required. Work with department and executive-level managers to develop tools that will aid Supply Chain Planning and Operations Groups. Analyze all aspects of corporate operations to determine the most cost-effective and efficient supply chain procedures.
- Manage the development of departmental and customer inventory metrics, as well as the design of future databases and/or enhancements. Work with users to develop additional tools aimed at increasing performance in weak areas (as identified using metrics).
- Lead the company’s supply chain interaction with vendor-managed inventory (VMI) accounts. Periodically benchmark how other companies execute similar programs and present a series of best practices to allow the company to execute properly while minimizing compliance costs.
- Aid in the design and development of supplementary databases and tools that provide additional or consolidated information for the Supply Chain Group as new systems are implemented. This may involve coordination with other departments to ensure consistency of database information across company functions.
- Act as project manager for various enterprise resource management and sales reporting projects.
- Monitor National & Key Account Shipping Compliance websites and guidelines for changes in key operational performance standards.
- Act as a consultant to other corporate sectors as needed and communicate with Japan HQ for operations issues or policy changes.
- Develop risk management programs to ensure continuity of the supply chain.
- Oversee carrier management processes, including compliance with policy/procedure, wages, hiring selection, qualification, and performance evaluation.
OPTIONAL DUTIES
- Maintain Customs Trade Partnership Against Terrorism (C-TPAT) and Importers Self-Assessment Program (ISA) with US Customs.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
WORKING RELATIONSHIPS
Reports directly to the President and interacts with VP Corporate Accounts, Sr. National Accounts Manager(s), Regional Sr. Sales Managers, Information Systems Managers, Sales and Product Planning, Warehouse Senior Managers, distributors, and National & Key Account Supply Chain personnel to resolve processing problems and maintain a high level of customer service.
KNOWLEDGE AND SKILLS
- Must to be Japanese bilingual
- Four-year degree in an analytical area (i.e., operations, math, finance, computer science) or 8 years of directly related work experience in a supply chain environment.
- Five years of experience in a supply chain environment (preferably in senior-level positions in supply chain, sales planning, and/or order administration).
- Ability to solve practical problems and carry out responsibilities without general supervision; ability to function as an effective team member; must have experience in business analysis and be detail-oriented.
- Must have solid organizational, control, and planning skills to manage a fast-paced work environment and highly developed relationship skills to effectively interact with members of the sales organization and customers (with sensitivity to cultural diversity).
- Fast learner of various software programs and web-based applications.
- Must be familiar with a variety of field concepts, practices, and procedures and maintain flexibility in responding quickly and effectively to new requirements.
WORKING CONDITIONS
- Works in a general office environment.
- Duties and responsibilities performed require some physical activity, including sitting, standing, walking, bending, lifting/reaching overhead, and repetitive use of hands.
- Some exposure to low-level electronic radiation.
- Some air and automobile travel.
This description reflects, in general terms, the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Equal Employment Opportunity Employer M/F/disability/Vet.
