Field Service Engineer, MALDI Biotyper
Job LocationsUS-CO-Denver
Job Function
Service & Support
Overview
As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We’ve been driving innovation in analytical instrumentation for 60 years now. Today, worldwide more than 8,500 employees are working on this permanent challenge, at over 70 locations on all continents.
We have a Field Service Engineer to perform Planned Maintenance on MALDI Biotyper instruments. This position is based in Denver, Colorado.
Responsibilities
- Performs Preventive Maintenance (PM) and basic services on our MALDI Biotyper Systems. Preventive Maintenance involves verification of system performance, execution of detailed preventive maintenance protocols and final verification that the MALDI Biotyper application performs to Bruker specification. Preventive Maintenance also includes running complex organic and biochemical compounds that verify system performance.
- Basic troubleshooting on-site using Digital Volt Meter (DVM) or via remote diagnostic software to independently determine whether an onsite visit is required.
- Re-qualify the instrument after service repair by executing Operational and Performance protocols including running complex compounds for verification.
- Makes travel arrangements and generates individual expense reports.
- Secures customer’s acceptance of the Preventive Maintenance or repair.
- Coordinates customer WebEx Sessions, phone support, and lab facility inspection.
- Required to attend certified MALDI Biotyper product training in German factory.
- Communicates/works closely with service/support centers.
Qualifications
Education and/or Experience:
- B.S. Degree in electrical engineering, electronics, biotech or chemistry related fields or equivalent experience.
- Minimum 3 years' experience diagnosing and repairing mechanical, electro-mechanical and/or electronic equipment.
Qualifications:
- Working knowledge of MS Office products.
- Basic understanding of network interfacing.
- Valid Driver’s license.
- Excellent communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
- General understanding of analog electronics, high voltage circuitry/circuits, laser technology, and high vacuum systems.
- Customer focus and interaction and ability to interact and communicate with scientists who typically possess a Ph.D. (or master’s degree) in Biochemistry, Biophysics or Microbiology.
- Strong organizational and prioritizing skills.
- Ability to work independently yet has a team focus.
- Must be responsive and reliable.
- Ability to travel on a routine basis and maintain a current Passport as required for international travel.
- Occasional lifting of up to 50 pounds.
- Able to manipulate small hand tools.
Full-time employees may also be eligible for a performance-related incentive in addition to a full range of benefits including 401(k) with company match, an employee stock purchase plan, medical and dental plans, life insurance, short-term and long-term disability insurance, employee assistance program and paid time off including vacation, sick time, holidays, and more.
Bruker is a federal contractor and subject to Executive Order 14042. Under Executive Order 14042, all employees must be fully vaccinated against COVID-19 (with limited exceptions for those employees who are unable to be vaccinated due to a medical condition or a sincerely held religious belief). You will need to provide proof of vaccination by submitting a copy of your CDC COVID-19 Vaccination Record Card to Bruker, or obtain a religious or medical exemption, as a condition of employment.
Bruker is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
Certain positions at Bruker require compliance with export control laws and as a result, all interviewed candidates for all positions will be screened pre-interview to determine their eligibility in light of export control restrictions.
