Key Purpose
The HSE Senior Manager provides account leadership and functional development and implementation of the Quality, Safety, Health and Environmental culture and associated programs, in alignment with Group and NAM requirements and objectives across multiple account sites
Ideal Candidate Experience
- Bachelor of Science degree in Occupational Safety, Industrial Hygiene, or related field or equivalent work experience
- Knowledgeable in regulatory requirements
- Strong working knowledge of OSHA and other regulatory body requirements
- 10+ years of experience delivering HSE programs and initiatives in large, industrial, manufacturing environments or airport environment
- Affinity with / knowledge of large, service-driven, matrix organizations
- Ability to translate business objectives and strategies into an operational program
- Excellent written and verbal communication skills, including the ability to effectively communicate complex issues and resolves concerns with sensitivity within all levels of an organization
- High level of organization and ability to prioritize
- Ability to lead and work with cross-functional teams
- Knowledge of HACCP, GMPs (Bio-pharmaceutical Manufacturing), and ISO 9001, 14001 and 45001management systems an asset
- Certified ISO Auditor preferred
Key Accountabilities
- Monitor key metrics and KPIs across the segment to drive culture and operational excellence including, but not limited to, LTIR, RIR, HSE training completion
- Assist in the development and implementation of strategic solutions and continual improvement of HSE strategies, management system and programs
- Oversee HSE personnel located within the Segment. Provide recommendations on current employees and staffing levels.
- Mentor segment HSE employees. Monitor success and well-being and implement ideas to maintain and enhance engagement and enablement.
- Provide day-to-day support and guidance / solutions to accounts to maintain a safe work environment consistent with regulatory, company and client requirements company policy and authorities having jurisdiction. Review and oversee all work processes and conditions to ensure HSE (Health, Safety, Environment and Quality) protective measures are optimized.
- Timely communicate all findings, concerns and deficiencies to the responsible management team and ensures that issues, concerns, and deficiencies are corrected.
- Support and sustain ISS management systems
- Monitor compliance with regulations and conformance with company and client standards.
- Monitor injury, illness, and incident related performance for trends or other indicators of improving or degrading incident performance and develop and implement strategic solutions that will improve performance result as required
- Identify opportunities to reduce costs while enhancing quality of services.
- Facilitate investigation of incident and nonconformities. Work with the applicable Placemakers to develop appropriate Corrective Action Preventative Actions (CAPAs) and track to completion.
- Communicate effectively with colleagues within the assigned area and across the company so that information is disseminated effectively and participate in project groups and meetings as required
- Perform internal audits of sites to ensure both client and ISS conformance
- Provide inspection readiness, as needed, for regulatory inspections
- Promote safety consciousness among employees by providing accurate and informative data, conducting safety meetings, giving timely feedback, safety suggestions, and visibly supporting the safety program
- Perform site level observations and risk assessments and develop recommendations for improvement
- Support business unit’s operators in the utilization of HSE related software
- Provide direct support and resource coordination during account acquisition, transition or refresh, including direction as to account HSE requirements.
- Track regulatory requirements, industry standards and best practices. Communicate impact and update programs and documentation as required.
- Promote safety consciousness among employees by providing accurate and informative data, conducting safety meetings, giving timely feedback, safety suggestions, and visibly supporting the safety program
Physical Demands & Work Environment
- Ability to travel, 25%-40%
- Extended periods of sitting at a desk and working on a computer
- Extended periods of walking on premises during site visits
- Must be able to work under pressure and time deadlines during peak periods
ISS offers full time employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program based on employment status. The annual salary range for this position is $115000.00 per year - $140000.00 per year. Final compensation will be determined based on experience and skills and may vary from the range listed above.
As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.
