Compri Consulting’s client is hiring a Senior Transaction Servicing Specialist III for a 6+ month contract located in Minneapolis, MN. Local Candidates Only.
Description:
Processes transactions, resolves an array of customer requests and provides general customer service for Credit Leasing internal and external customers. Some duties include, but are not limited to, vehicle title processing, responding to customer and partner through Service Console cases, researching and providing documentation related to vehicle titling, violations, registration and MSO/MCOs.
Qualifications:
- Previous Vehicle title work experience at a dealership, auction or bank
- High School diploma.
- 3-5+ years of experience, in banking or financial services; or appropriate combination of education and experience.
- General knowledge of commercial banking products and practices.
- Experience providing prompt, accurate service to customers, with the ability to communicate effectively with internal and external customers via telephone, email and in person
- Ability to accommodate varying work and scheduling requirements in order to meet deadlines
- Ability to solve problems, and identify when to escalate issues.
- Ability to interact with and engage others appropriately at all levels in the organization.
- Demonstrated skills in Microsoft Office applications (Outlook, Word and Excel)
- Excellent detail and customer service orientation.
- Excellent verbal and written communication and interpersonal skills.
- Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios.
