Overview The Accounts Receivable Assistant provides support to the Accounts Receivable team for their collection activities, maintains the Accounts Receivable Helpline and responds to inquiries from clients and partners. The incumbent also maintains the quarterly Statement of Account program and provides administrative support to various Accounting Managers. The Accounts Receivable Assistant regularly collaborates with other accounting departments, including ebilling, Cash Applications, Cost Recovery, Client Arrangements, and Revenue Management, to help minimize any financial exposure to the Firm.
Responsibilities Assists Accounts Receivable (AR) department with various administrative duties such as filing, duplicating, faxing, proofreading, running and distribution of billing reports, etc. Assists AR team with collection of accounts receivable which includes typing letters to clients, pulling invoices from online imaging app to accompany the letters and following-up with telephone calls to clients. Responsible for Statement of Account program, which includes running, printing and mailing of statements to clients; and for monitoring, tracking and responding to client phone calls to the AR Helpline and AR email inbox. Monitors AR Helpline which includes answering phone calls, responding to emails, routing inquiries to other areas of the Firm and maintaining the daily activity log. Enters collection information in the online collection system utilizing Electronic Billing Hub and various electronic billing vendor sites. Assists with adjusting collection system settings and workflows. Prepares monthly/bimonthly reports for Accounting and Finance Committees and biweekly reports for Billing Specialists. Tracks partial payments and changes to client payment terms. Maintains frequent telephone contact with clients regarding questions concerning the status of their receivables. Responds to and completes ad hoc requests from clients, partners and members of management. Type statements and correspondences, which includes preparing charts and tables using Microsoft Word and Excel. Assists with special projects, including creating, and revising reports for various analyses, and working on system conversions and upgrades. Provides support for filing client bankruptcy claims. Acts as back-up for Accounts Receivable Specialists. Performs other duties as assigned.
Qualifications To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email (current employees should contact Human Resources).
Education and/or Experience:
Required:
- Associate's degree
- Advanced proficiency in MS Word and Excel
- Understanding of general accounting principles as they apply to Billing and Accounts Receivable.
- Excellent math aptitude.
Preferred:
- Bachelor's degree
- Billing and/or collection experience in a law firm
- Experience with 3E, ebilling Hub, and inventory management software such as ARCS.
Other Skills and Abilities:
The following will also be required of the successful candidate:
- Strong organizational skills
- Strong attention to detail
- Good judgment
- Strong interpersonal communication skills
- Strong analytical and problem-solving skills
- Able to work harmoniously and effectively with others
- Able to preserve confidentiality and exercise discretion
- Able to work under pressure
- Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
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