We are hiring for a Clinical Director for a full-time, permanent position in South Sound, WA! This role will support multiple clinics in the South Region including Enumclaw, Auburn, Fife, Kent West/Panther Lake, Kent East, Federal Way West, Federal Way East
Position: Clinical Director for South Region
Schedule/Hours: Core business hours M-F 8-5
Salary Range: $108,000-172,000 DOE
**This is not a remote role . Must be in-clinic and will choose a home base clinic from the above locations but will be required to travel to any of those sites on a regular basis. There is the possibility of a hybrid option but would need to be in office often.
Requirements:
- Must have an active WA State RN licensure
- At least 3-5 years of management experience either at a Manager or Director level.
- Dialysis experience is not required but ideal
- Looking for someone who can develop a team, manage teams through change and bring a great culture to the team.
- Seeking someone with high emotional intelligence to work well with the CNO. Someone who can come to them with vision and execute on that vision.
General Summary:
The Clinical Director (CD) is responsible to the Chief Nursing Officer (CNO) for the administrative functions of each clinic. This includes oversight responsibilities for the delivery of quality dialysis care to our patients, supervision of nurse managers, education of new clinical staff, development of cost-effective, innovative, high-quality services, and developing and monitoring budgets within established guidelines. The position is responsible for unit administration, long and short-range planning, program development, contributing to the overall corporate administrative management as well as participating in the overall operations management of the company; supervising and personnel functions within the region; working with Medical Directors of the units and assisting the CNO with various committees and other assignments as deemed necessary and useful to the organization. Critical to the success of this position are development of managers, planning and development of new strategies, programs, or monitoring of new patient care strategies, budgets, and quality improvement needs.
Duties and Responsibilities:
The Clinical Director has the authority, responsibility, and accountability to carry out the following:
- Assure a high level of quality of care in all units.
- Participating in organization wide efforts to develop clinical policies and procedures and clinical practice standards, in collaboration with the CNO and clinical education department and other Clinical Directors.
- Develops and implement strategies for improvement of patient care outcomes such as access monitoring program, infection prevention, QAPI, hospitalizations and readmissions.
- Assures compliance with clinical policies and procedures, in collaboration with the Medical Director and Nurse Managers.
- Identifies areas of need for clinical education in collaboration with Clinical Education Department.
- Assuring appropriate staff and facility resources are available for timely movement of patients into their units.
- Implement a program of ongoing Manager education and audit compliance with Conditions for Coverage in conjunction with the Medical Directors.
- Develop in conjunction with the QAPI team and the Director of patient safety and quality the action plans and assure communication of the plans to the unit staff.
- Develop strategies to oversee quality of care at the unit and organizational level
- Assists in the adoption of consistent, standardized best practices across facilities for improved patient care outcomes.
- Adopt the use of “practice bundles” thought at each facility for infection prevention, hospital admissions and readmissions etc.
- Assure effective and innovative management by:
- Support manager and staff engagement through recognition and team building
- Serve as a mentor to the managers and support leadership development.
- Assuring that company Personnel policies, procedures and practices are understood and followed.
- Assuring annual employee performance evaluations are completed in a timely manner and providing other meaningful feedback to staff on an ongoing basis.
- Serving as a clinical and administrative resource for managers and Medical Directors
- Reviewing Quality Improvement reports; identify trends and problem areas and working in collaboration with the IDT team.
- Assure a high level of customer satisfaction by:
- Reviewing, investigating, and resolving patient care grievances in collaboration with the Director of Patient Quality of Life.
- Assuring those issues raised by patients, their physicians or others are addressed in a timely manner.
- Develop operating and capital budgets which make the most effective use of allocated dollars, in consultation with the CNO
- Review operating expenses to assure they are within budget. Develop with managers corrective actions as needed.
- Develop systems to assure all services are in compliance with regulatory agency standards and requirements.
- Actively support the change process by continuously improving her/his own leadership and management skills, by team building, and by implementing local and Region wide quality improvement and evaluation systems.
- Perform ad hoc, standing, and other committee responsibilities, and provides clinical expertise and counsel on patient care, training, and other areas of responsibility.
- Keep informed of current professional nursing and dialysis services standards and practices involving management, patient care, training, and education, and staff issues, and provides leadership in recommending and implementing changes in policies and practices to address these areas.
- Actively support and promote company plans, programs and initiatives, employee activities, and act as a liaison for company to local communities and professional organizations.
- Perform other duties and responsibilities as may be required by law, directed by the Vice President Clinical Operations, or that are self- initiated and in the best interests of the company.
- Matrix relationship throughout the organization
- Actively assist Managers in the change management and transition processes.
- Actively foster a culture of safety within the Units.
- Support the company’s home dialysis programs by educating staff about home therapy and actively marketing program to physicians and patients.
- Support the patient care continuum through information and technology through use of electronic data systems for patient care. This is communication with others, hospital discharges, nursing homes, and others.
- Assist the KRI by promoting communication about research activities
- Be an advocate at the local, federal, and national organizations for patient care and funding
