Thank you for taking the time to explore a career with Ariel Ostad, MD. The Cosmetic Dermatology industry is fun, dynamic, growing, and an amazing industry to develop a career. As the leading Cosmetic Dermatology Practice in NYC with significant expansion plans, now is the perfect time to join our team!
Dr Ostad and our team of nurses provide a wide range of surgical and non-surgical aesthetic procedures, including botox, filler and skin lasers.
We take pride in creating a positive work environment developed over 28+ years where we work to support our patients and providers. Our culture is defined by: truth, transparency, open communication and teamwork.
We are looking to fill a few positions in our call center/marketing department to schedule appointments via phone, email, and text, answer any inquiries and reach out to clients with our current sales & promotions. Applicants should be motivated, friendly, energetic, efficient, and enjoy working in customer service. Excellent writing and communication required.
Weekend availability required.
Duties will include:
*Engaging with our patients and team members to build long-lasting relationships
*Communicating clearly and precisely to patients and team members.
*Delivering accurate information to customers in accordance with client's needs.
*Directing client’s issues or special requests to supervisors or managers as needed.
*Someone who can work well under pressure and great at multi-tasking.
*Strong sales skills via phone so clients are encouraged to book
*Upbeat and responds well to feedback
*Have strong problem-solving skills and organization skills
*Scheduling appointments, taking messages and directing calls on multi-line phones
*Answering incoming leads for select services
*Lead data entry and follow up
*Reporting data entry numbers daily, weekly, and monthly
*Great attention to detail
*Highly organized
*CRM software knowledge preferred
*Google sheets/Excel experience preferred
*Aesthetics knowledge a plus
*Must be available to work 1 weekend day
Job Type: Full-time
Salary: From $19- $21 per hour + bonus
Benefits:
· Employee discount
· Health insurance
· Paid time off
Schedule:
· 8-10 hour shift (4-5 days a week)
· Weekend availability
Supplemental pay types:
· Bonus pay
Experience:
· Experience with Cold Calling
Language:
· [add any here]
Work Location:
· In Person- Located at our office
