Job Summary:
Our client is seeking a BA S/4 Support Specialist who is accomplished and self-motivated and will support SAP S/4 HANA. The ideal candidate will work as an Applications Team member, the business analyst will interact and work closely with the accounting department as a functional support point of contact for SAP S/4 HANA. In addition, this position will serve as the technical contact for assigned functional areas and assist subject matter experts with systems administration work, including data validation, testing of system changes, performing audits, identifying process improvement opportunities, and special ad-hoc requests.
They will be an integral part of the team and help drive best-in-class ongoing platform support. If they collaborate well and have a strong sense of self-direction, they will thrive here, as they will be the technical and functional point of contact for the accounting, support, and development teams.
This opportunity is located in St. Louis, MO!
Duties:
- Oversee the daily administration, and execute support ticket intake and resolution process for the SAP S/4 HANA
- Provide technical support, troubleshooting, and guidance to internal S/4 system users
- Maintain functional knowledge of accounting processes and platforms and understanding integration points and system dependencies
- Interact with end users to understand business requirements, prepare functional specifications, create documents, and test solutions
- Identify enhancement opportunities and support accounting projects to improve the accounting user experience
- Identify how changes to the configuration will impact end-user experience
- May be asked to provide technical support, troubleshooting, and guidance for our retail and payroll applications
Desired Skills/Experience:
- Bachelor's degree in accounting, computer science, or a combination of education and relevant work experience
- 2+ years of experience in the SAP S/4 HANA
- 2+ years of accounting experience with strong knowledge of accounting policies and procedures, employment laws and regulations, and accounting best practices
- Familiarity with S/4HANA industry-specific solutions for non-profit, retail, finance, etc.
- Strong analytical skills to diagnose and resolve technical issues in S/4HANA environments
- Understanding S/4 HANA core architecture, including in-memory computing, data models, and integration points
- Proficiency in data management techniques, including data provisioning, data replication, and data cleansing
- Ability to communicate at all levels of the organization – to both technical and business audiences; excellent documentation and written communication skills (SOP manuals, workbook updates, creating support tickets, etc.)
Benefits:
- Medical, Dental, & Vision Insurance Plans
- 401K offered
