Whitestone REIT (NYSE: WSR) is a real estate investment trust (“REIT”) that acquires, owns, manages, develops and redevelops high quality “internet-resistant” neighborhood, community and lifestyle centers.
Whitestone REIT is seeking a highly motivated Property Administrator for our Houston, TX office, with a strong work ethic, passion for commercial real estate and a commitment to continuous professional development. Whitestone REIT specializes in value creation within its Community Centers, strategically marketing, leasing, and managing properties to align tenant services with the needs of the surrounding communities. The successful candidate will provide direct support to the Property Management team, assisting with various property management and team-related responsibilities
Responsibilities:
- Process all Move In/Out documentation to Collections, Accounting and the Property Management team
- Answer calls for the organization to ensure calls are routed appropriately
- Prepare and create memorandums, correspondence, etc. for Managers and Director
- Follow up with Customers and Maintenance on completed work orders
- Manage Customer and Vendor Certificates of Insurance
- Manage Department Logs such as grease trap maintenance, vacancy master keys, HVAC and tool inventory
- Assist with payments, collections and invoice coding as needed
- Update electricity vacancy spreadsheet monthly
- Create and Manage Customer files and all active files in department
- Send out default letters to tenants
- Assisting the Property Management, Maintenance as well as the Management team
- Set-up/Coordinate meetings for Director of Property Management and Department
- Ordering and distributing company supplies
- Retrieving and distributing mail
- Complete weekly reports for staff meetings
- Assist the IT department with everyday issues
- Attend to visitors and all walk-ins
- Maintain a current customer database for department utilization
- Prepare and update Property Management spreadsheets and property assignments as needed
- Manage Vendor and Manager Christmas Card process
- Other responsibilities as needed
Desired Skills and Experience:
- 0-3 years of related work experience in commercial real estate
- Associate’s degree required, Bachelor’s degree preferred
- Excellent internal and external customer service
- Strong written, verbal, and people skills
- Expertise in MS Office, Excel, and Yardi
- Ability to work autonomously, problem-solving and making independent decisions
- Ability to multitask and prioritize
- Strong organizational skills with attention to detail in a fast-paced environment
