Director of Talent Management

Securitas Security Services USA, Inc. • charlotte, nc, us • 1m ago

Director of Performance & Talent Management

Securitas is the global leading provider of intelligent security solutions with over 358,000 employees worldwide united in the purpose to help make your world a safer place. We are expanding our management team and seeking a Director of Performance & Talent Management based in Charlotte, NC and offers a flexible hybrid schedule.

*Could also be based in Parsippany, NJ.

The Director of Performance & Talent Management is responsible for designing, developing, and delivering a comprehensive global performance and talent enablement approach. This role involves enhancing performance management, talent reviews, succession planning, employee experience, and career development initiatives. This newly created position will be part of the North American Talent Development team, focused on driving a culture of feedback and learning aligned with our business goals.

Key Responsibilities:

Performance Management:

Own and build a modern and progressive Performance and Talent Enablement process.
Implement strategies to drive continuous dialogue and balanced performance discussions.
Develop and deliver tools, resources, and training for employee and manager skill-building in feedback, performance discussions, career development, and coaching.
Work with leaders to develop dashboards and share relevant data with HR Business Partners and business leaders to drive transparency and accountability.

Talent Reviews & Succession Planning:

Enhance the talent review and succession planning approach.
Create guidance, tools, and methodologies for identifying high potentials and successors, and invest in critical talent with tailored development plans.
Facilitate performance and talent calibrations.
Collaborate with Talent Management, HR Business Partners, and stakeholders to ensure solutions align with business needs and support outcomes from talent reviews.

Culture & Inclusion:

Promote a culture of inclusion where all employees feel valued, respected, and heard.
Implement programs and activities that celebrate diverse backgrounds and perspectives.
Partner with team to develop and facilitate training sessions on topics such as unconscious bias, cultural competency, and inclusive leadership.
Conduct surveys and focus groups to gather employee feedback on organizational culture and inclusion.
Analyze data and implement changes to enhance the workplace culture based on feedback.

Employee Experience & Engagement:

Partner with internal Communications and HR teams to develop initiatives across the employee lifecycle.
Support Employee Engagement Survey efforts, analyze results, and create action plans.
Design and launch employee recognition programs to celebrate and boost morale.

Career Development:

Enhance career development tools and training to empower employees.
Partner with business leaders and HR Business Partners to create career paths for targeted roles.
Research, design, and oversee a rotational program.
Provide coaching and consultation on performance, team development, and talent retention.
Drive continuous improvement through external benchmarking, process discipline, and innovation.

Minimum Qualifications:

Bachelor’s degree required. Masters’ degree preferred.
Minimum of 10+ years of management experience in Human Resources, Workforce Management, Learning and Development, or Talent Acquisition.
Strong background in performance management, talent reviews, succession planning, employee engagement, and career development.
Experience with Oracle HCM and other relevant HR systems preferred.
Experience with 360's and personality assessments required. Certifications with these tools strongly preferred.
Proven leadership skills with a focus on driving performance and developing others.
Excellent communication, organizational, and analytical skills.
Ability to handle multiple tasks and work independently.
Knowledge of HR and Talent Management trends and best practices.
Experience in facilitating workshops and webinars.

Working Conditions and Physical/Mental Demands:

Maintain composure in high-pressure situations and when dealing with senior executives, clients, and staff.
Meet company standards for background checks, controlled substance testing, and behavioral selection survey.
Handle sensitive and confidential information appropriately.
Frequent computer usage and ability to analyze data and reports.
Required travel up to 20%.

Benefits:

Depending on experience, Securitas will offer a starting salary of $150k to $175k, in addition to a full benefit package that includes: