STRATEGIC RESPONSIBILITIES
Act as primary contact, develop and maintain relationships with client, architect, owner’s rep and any other person on the client’s team.
Develop typicals, proof for accuracy, and provide value engineering solutions.
Maintain current knowledge of developments and trends in the contract furniture industry with related products, applications, design concepts, work styles, and building codes.
Problem-solve with creative and cost-effective solutions.
Support selling efforts by consulting with clients and providing product solutions and design options.
TACTICAL RESPONSIBILITIES
Quarterback your team (Admin, Design, Field Manager, Manufacturers) from the beginning of the process to the end.
Coordinate all phases of a project through construction including budgeting, scheduling, planning, development, and execution.
Negotiate contract pricing as well as labor pricing.
Utilize software to create quotations for customer review and approval.
Meet all deadlines throughout the project.
Provide weekly status reports on the progress of the order.
Define, monitor, and maintain control of the scope of work and services for the project including project schedules, work plan, and attending project meetings.
Conduct surveys, site verifications, inventories, and other services related to obtaining accurate information to analyze client/project needs.
Ability to read and understand construction drawings, furniture specification plans, and other architectural drawings.
Ability to create budgets in Scout and My Resource Library.
Attend key deliveries and installation to ensure the client intent is met and address any questions on-site to eliminate down-time.
Supply and update the punchlist at the end of the installation and finish strong.
Ability to create CET drawings and specifications if helpful, but not required.
QUALIFICATIONS
5‐10 years of relevant experience including experience with corporate office clients.
Experienced in all phases of project management, construction documentation production, programming, space planning, furniture specifications, and materials and finishes.
Familiarity with Core and CAP 20/20 preferred.
Knowledge or expertise in systems furniture preferred.
Herman Miller knowledge preferred.
Commitment to enhance the customer experience.
Excellent interpersonal communication skills.
Ability to stay focused and meet deadlines in an environment of fluctuating priorities.
Strong detail orientation and organizational skills.
SUCCESS FACTORS
Learn the Benhar internal process including20/20 and Core. Training should be completed in 6 weeks.
Visit several MillerKnoll installation sites.
Review the PM manual and create questions or comments on all the procedures within 30 days.
Learn certain Herman Miller products through showroom visit, internal training and to speak about those products with 60 days.
Review our RFP process and make any recommendations to the process.
Work with Director of Project Management and assist on a few projects within the first 60 days.
DESIRED BEHAVIOR ATTRIBUTES
A Project Manager who has positive energy, is motivated and is adaptable to client’s needs.
A Project Manager who can work in a fast-paced environment and multi-task.
A Project Manager that is ethical, dependable and accountable to clients and management.
A Project Manager who is responsible, loyal, team-orientated and professional.
A Project Manager who can build client relationships through outstanding customer service and by building rapport.
A Project Manager who can “up sell” products and services on a project.
A Project Manager who has outstanding organizational and communication skills.
