Cullerton Group has a new opportunity for a Analyst/Developer - Specialty 2 in Peoria/Chicago, IL. The work will be done 100% remote. This is a long term contract. It can lead to permanent employment with our customer. Compensation is $116,000/yr + OT including benefits, vision, dental, health insurance, 401K and holiday pay. Cullerton Group will provide sponsorship.
- Triage & Resolve support tickets as per the defined Service Level agreement
- Works on critical application/technical problem identification and resolution, including responding to off-shift and weekend support calls.
- Tickets investigation; statistical analyses, testing and analysis of application failures
- Tickets Resolution - Proactively identifying and managing issue resolutions / documenting and provide follow-up on the resolution process with requestor
- Involve in Application Availability & performance monitoring
- Employee is also responsible for performing other job duties as assigned by Caterpillar management from time to time.
Education & Experience Required:
- Requires a college or university degree, with 2-4 years’ experience OR technical certification w/ 8 years’ experience
- At least 2-4 years of experience in Application Support
Technical Skills
(Required)
- At least 2-4 years of experience in Application Support
- Expertise with relational databases support, querying and database reporting preferably Snowflake
- Experience with AWS services: EC2, S3, VPC, Route 53, RDS, CloudFormation, EC2, DynamoDB (NoSQL), Lambda, logging/CloudWatch, IAM, Certificate Manager, ELB, EBS, ECS, CloudFront/WAF, SQS, SNS, SES.
- Experience troubleshooting issues related to UI / API & Data flow
- Expertise with high availability architecture
- Experience in Monitoring Tools (Ex: Thousand Eyes, AppDynamics, Grafana etc.,)
(Desired)
- Working experience with programming languages: Python, Power shell, SQL & JSON
- Working knowledge on deploying autoscaling features (no hands-on support required)
