As a Loan Processor, you will work directly with our homebuying customers. You will impact the lives of our customers while working in an environment of respect, empowerment, and professional development. Your customer service expertise and financial background will allow you to help families purchase high quality homes in your community. You will act as a liaison between the borrower, sales team, and underwriting department to ensure a helpful and friendly home buying experience.
Primary Responsibilities
- Positively impact the customer experience, while maintaining frequent communication and providing exceptional customer service to homebuyers
- Maintain ongoing communication with the staff throughout the entire loan process
- Manage multiple loan files, collect and record customer information, and ensure timely processing of mortgages
- Set up loan files, order all exhibits (i.e., VOE's, VOD's credit report, etc.), and follow up on submitted and pending loans.
- Coordinate closing paperwork, ensure accuracy and completeness of loan files prior to passing to the closing department
Qualifications
- Excellent customer service, and strong oral and written communication skills
- Strong organization skills, attention to detail, and ability to multi-task
- Bachelor's degree, preferred
Highlights
- In-office training
- Promotion to Loan Officer
To apply, email your resume to kari@straussgroup.com
