Company Overview
Since 1976, Harbour has been synonymous with luxury outdoor furniture. Born in Australia and now based in the US, we’re a global leader in luxury outdoor design.
Sales & Design Specialist
Bring your years of professional interior design and/or luxury retail experience to a brand that’s expanding nationally. Combine your love of home décor and luxury products with your selling skills in an inclusive team environment.
About this Opportunity:
Harbour Outdoor is the perfect opportunity to start or grow your career in the interior design industry. Our Sales & Design Specialists receive exposure to varying aspects of sales, operations, inventory management, interior design, and retail visuals. To succeed in this role, you must provide exceptional customer service, be a team player, build relationships, and support your colleagues in all facets of the business.
What you’ll do:
- Assist customers with sales and post-sale follow-up, including processing ESD requests, placing orders, resolving delivery issues.
- Ability to influence customers in order to achieve sales goals.
- Co-manage and run the day-to-day operations of the Showroom with your co workers.
- Actively engage with new & existing customers and create a clientele that you regularly reach out to.
- Identify outreach opportunities, including marketing to local interior designers, architects, realtors and developers.
- Work with showroom team to maintain showroom appearance and comply with visual merchandising standards.
- Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, swatch samples, update vendor and pricing information, and escalating any facilities issues.
- Attend Showroom meetings, product training, and utilize the Harbour website and catalog to increase product and design knowledge.
- Demonstrate excellent verbal and written communication skills when responding to our clients via phone & email around specific inquiries, client issues, promotions, and Showroom events.
Qualifications
- Five+ years of experience in home furnishings, design, or luxury retail
- Self-starter, quick learner, team player
- Proficiency with Mac OS, Gmail, and web navigation.
- Must be able to lift up to 35 pounds and regularly move items.
- Flexible to meet showroom scheduling requirements.
- Ability to stay organized with strong time management skills.
- Deliver industry leading service which 'surprises and delights’ your customers throughout the ordering process and beyond.
