Job Summary:
The Professional Legal Administrator is an executive-level position responsible for managing the firm's business operations and supervising employees. Working closely with the owner and executive team, the Administrator oversees firm strategy, planning, and decision-making, similar to a COO and Controller in non-legal businesses.
Reporting and Authority:
Reports to the Owner and collaborates with key executives like the CFO, CEO, and external IT advisors. The Administrator manages all business functions, excluding legal practice and direct supervision of associates.
Key Responsibilities:
- Leadership & Planning: Create and implement business, staffing, systems, and strategic plans; lead non-attorney staff and ensure effective communication and planning.
- Human Resources: Act as HR lead, manage recruitment, onboarding, performance evaluations, and personnel policies; supervise payroll and benefits.
- Operations: Design and audit key business systems (marketing, intake, billing, case management), and oversee IT, facilities, and procurement.
- Finance: Implement budgets, monitor financial statements, and advise on financial health; supervise the firm's accounting controls.
- Marketing & Sales: Oversee marketing and sales processes, assess metrics, and ensure ROI.
Education & Experience:
Bachelor's degree in business, accounting, or related field, or equivalent experience required. Strong supervisory experience and a background in professional services firms are essential. Experience in law firm operations, budgeting, and HR is preferred.
Qualifications:
The Administrator must stay informed on technology and trends to optimize firm operations, increase capacity, and drive efficiency.