System Soft Technologies is a PC Support Specialist for a long term contract with our client in Fort Worth, TX. This is a fully onsite role (M-F 8am-5pm) and will involve travel between offices in Fort Worth - mileage is reimbursed. This is a fully onsite role.
This role is working on a Windows 11 and Office 365 migration.
Experience and preferred qualifications:
• 2 years of experience with deployment and support of desktops and laptops.
• 2 Years of experience supporting current Microsoft Office Suite (2016, 2019, Office 365)
• 2 Years of experience providing software support for any variety of desktop applications
• 2 Years of experience supporting current Windows Operating Systems
• 2 Years of experience with direct involvement in hardware break-fix processes for desktops, laptops, and mobile devices.
• Knowledge of ticketing systems for documenting and completing work
• Knowledge of Windows installation/support/troubleshooting tools and working with Microsoft support
• Knowledge of Windows profile management for supporting information transfers between computers
• Knowledge of Active Directory, SCCM, and other enterprise related support tools
• Knowledge of TCP/IP, DNS, and client-side connectivity troubleshooting
• Requires use of personal vehicle; Must have own reliable transportation; mileage paid.
• Must be able to physically lift items up to 50 lbs
