IT Manager

Robert Half • charlotte, nc, us • 13h ago

Key Responsibilities:

Manage and maintain Active Directory, ensuring secure and efficient user management and authentication processes.
Oversee the administration and optimization of Office 365, including Exchange, SharePoint, Teams, and related services.
Lead the management and virtualization efforts using VMware, ensuring high availability and scalability of the IT infrastructure.
Implement and manage Intune for device management, ensuring compliance with security policies.
Manage and optimize SQL databases, ensuring data integrity, performance, and security.
Oversee the deployment, customization, and maintenance of ERP systems to support business operations.
Develop and enforce IT policies, procedures, and standards to ensure the security and efficiency of IT operations.
Lead a team of IT professionals, providing guidance, mentoring, and performance management.
Collaborate with other departments to understand their IT needs and develop solutions to meet those needs.
Manage vendor relationships and contracts, ensuring cost-effective procurement and support of IT services and products.
Ensure business continuity and disaster recovery plans are in place and regularly tested.
Stay current with emerging technologies and industry trends, recommending and implementing improvements as needed.

Qualifications:

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
5+ years of experience in IT management or a similar role.
Extensive experience with Active Directory, Office 365, VMware, Intune, SQL, and ERP systems.
Strong understanding of network architecture, security practices, and IT infrastructure management.
Proven experience in managing IT teams and projects, with excellent leadership and communication skills.
Ability to troubleshoot complex IT issues and provide effective solutions.
Experience with IT policy development and implementation.
Strong project management skills with the ability to manage multiple priorities.
Excellent problem-solving abilities and attention to detail.

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