Job Title: ERP Analyst
Location: Desoto, TX (100% on-site)
Duration: Direct Hire
SUMMARY OF POSITION AND RESPONSIBILITY:
We are looking for a self-starter that can help us build, develop, and mature our current ERP systems as well as look ahead for future company needs and requirements. Assist by gathering requirements and feedback, designing scalable best practice solutions, and helping to develop the ERP road map. Our ERP user experience, acceptance and ease of use is of great importance to us; therefore the ERP analyst should enjoy all aspects of ERP planning, development, customization, ease of user for adoption/employees and working with the project leads to develop our internal business best practices within the system.
Currently reviewing all ERP systems. This position has a unique opportunity to participate in an on-going ERP evaluation process with the possibility to assist in rolling out a new ERP system company wide. This role has a broad scope and requires high autonomy on a small team. You will work closely with the rest of the systems team to build and interpret business needs. The position is ideal for someone with relevant experience within ERP systems and offers significant room to grow.
We are looking for someone with not only an understanding of ERP systems but also someone with strong integration skills, who can understand both our current setup and our business objectives, to quickly identify areas of improvement.
Essential Functions:
- Day-to-day Support and administration of the Company's Cabinet ERP System and applications
- Create and maintain documentation for system configuration, processes, interfaces, and common troubleshooting steps
- Help maintain the companies Standard Operating Procedures (SOPs) as they relate to ERP systems
- Provide monitoring and troubleshooting of integration point between ERP system and external applications as defined by business processes and technical documentation
- Collaborate with application end users and IT teams to support system upgrades, new processes, and initiatives
- Build/Configure, implement new modules and systems. Develop custom screens and interfaces as needed to support organizational growth
- Monitor security and application access related issues
- Create and maintain workflow route definition, and user role/ route assignments (approvals/work bench/status workflow)
- Assist in maintaining system standards, security, and cleanliness of data
- Liaison with projects team and take an active role in participating in ERP related projects
- Analyzes business process issues and/or problems and provides consulting assistance to system users; conducts research on possible solutions and makes recommendations based on findings.
- Daily response to support tickets, triage, execute and escalation if needed
Perform other job-related duties as required
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
QUALIFICATIONS (EDUCATION, CERTIFICATIONS AND/OR TRAINING):
Required Experience:
- 3-5 years of ERP implementation or functional support in a cross functional generalist capacity (Cabinet Manufacturing/stone yard/stone slab inventory/furniture industry experience is a plus)
- ERP experience with accounting, procurement, accounts payable, sales, customer relationship management, accounts receivable, inventory, warehouse management, supply chain and system administration modules are an asset:
- Procure to Pay
- Order to Cash
- Plan to Produce
- Financials
- Understanding of relational databases
- Must have prior practical SQL and DBA experiences
- Strong SQL coding experience, able to create/understand complicated queries and stored procedures.
- Experience in creating and maintaining user and technical documentation on processes, policies, application configuration, and user help materials
- Experience with test planning, documentation, execution, bug/issue triage/tracking
- Experience in providing information and data to management on an ad-hoc and required basis
- Must be proficient in Microsoft office suite & Smartsheet
Preferred Experience:
- Experience with software development life cycles
- Spanish language fluency
ESSENTIAL SKILLS, KNOWLEDGE, ABILITY AND MENTAL REQUIREMENTS:
- Ability to anticipate manager needs and guide users in structuring needed reports
- Exhibits coaching, and mentoring skills to provide strategic and analytical guidance to users/peers
- Strong written and verbal communication skills
- Strong analytical and problem-solving skills and issue resolution skills
- Ability to negotiate and build consensus with various stakeholder groups
- Must be detail oriented with strong execution skills with a self-starter mentality
- Track-record of effectively competing priorities with minimum guidance.
- Excellent interpersonal and communication skills with a "customer focus” and able to work with internal customers at all levels of the organization
Work Environment:
This position will be located at our cabinetry facility in DeSoto, TX. This location has both an office environment and a manufacturing environment. This position will work primarily in an office setting, but this position may involve entering a manufacturing area at times.
Physical Demands:
There are little to no physical demands expected of this position.
Travel Required:
Periodic travel to other office locations in Texas and/or Oklahoma may be periodically required. This position will mainly be onsite in DeSoto
