ROLE: Vice President, Network Member Success
LOCATION: Hybrid (Atlanta, GA preferred)
TRAVEL EXPECTATIONS: 50% of the time
SALARY: $160,000-$180,000
ABOUT PURPOSE BUILT COMMUNITIES
Purpose Built Communities (“Purpose Built”) is an incubator, convener, and catalyst for social change at the neighborhood level. Purpose Built is a philanthropically-funded nonprofit organization that partners with local leaders–its Network Members–to design, direct, and accelerate neighborhood transformation initiatives across the United States so residents can experience greater racial equity, improved health outcomes, and increased upward mobility.
Purpose Built provides pro-bono guidance, coaching, and support to these local leaders, their staff, and stakeholders in implementing and growing a holistic model of revitalization in their neighborhoods. Together with Purpose Built’s Network Members and strategic partners, Purpose Built believes every neighborhood should have affordable, high-quality mixed-income housing, excellent schools that keep student success in life and in the classroom central, inclusive spaces that nurture and enrich residents’ physical and mental health and foster a sense of belonging, and a thriving commercial core that keeps the neighborhood economically vibrant. The throughline is uplifting the legacy and supporting the vision of the people who have long called that neighborhood home.
Purpose Built supports 27 Network Members with pro-bono services, including technical assistance, a robust Community of Practice, racial equity programming, policy support, fundraising, and more. As Purpose Built continues to evolve its Model and support structures, it focuses on amplifying its value proposition, telling a collective story of Network impact, and establishing its leadership of place-based work.
Purpose Built Communities’ Core Values:
- Possibility: Our purpose is proving the possible, not settling for the probable.
- Impact: We take action and build bridges to create lasting impact.
- Community: We cultivate connected, mutually contributing communities.
- Equity: We ground our work in the foundational beliefs that race and place matter.
To learn more about Purpose Built Communities, visit www.purposebuiltcommunities.org.
ABOUT THE VICE PRESIDENT, NETWORK MEMBER SUCCESS ROLE
Reporting to the Chief Network Officer, the Vice President, Network Member Success is part of a team of relationship-oriented professionals who advise, counsel, and support Network Members in achieving impact in their neighborhoods and with their neighbors by successfully implementing the Purpose Built’s model and progressing in maturity. This pivotal position will connect Network Members to internal and external experts and resources, which requires a comprehensive understanding of Purpose Built’s model and deep expertise in at least one component of the Purpose Built pillars. To ensure the utilization of those relevant resources towards the intended impact, the Vice President, Network Member Success must build strong relationships and possess a strong ability to influence others’ decisions and actions. The position is also a critical channel and resource for colleagues responsible for network-wide resources and engagements, as well as those leading organizational initiatives, given the unique breadth of knowledge of all aspects of the Purpose Built model in practice and the on-the-ground realities of Network Members.
RESPONSIBILITIES
Strategic Support for Network Members (45%)
- Effectively co-diagnose model implementation issues and prioritize individual Network Members’ needs and opportunities through strategic questioning and the Annual Planning and Agreements intake processes.
- Recommend, prioritize, and sequence Purpose Built’s offerings and resources to align with the diagnosed needs of each Network Member and neighborhood in the partnership process of Annual Agreements, ensuring tailored and impactful solutions.
- Serve as a strategic advisor and coach to specific Network Members to address emergent challenges and opportunities of practice as they surface, using strategic questioning and facilitation approaches to engage Network Members in problem-solving discussions.
- Leverage in-house and external expertise regarding Purpose Built’s pillars and nonprofit management skills to provide leadership and professional development support and opportunities to Network Members.
Relationship Building with Network Members (25%)
- Build and maintain strong relationships with Network Members, collaborating regularly with organizational leaders and their teams to ensure their needs are met while fostering trust and confidence.
- Work with other Network Member Success team members to build and foster a supportive and cohesive community amongst Network Members.
Strategic Partnership Cultivation (15%)
- Facilitate partnerships between public and private entities at the organizational level, leveraging resources and expertise to execute the Purpose Built Communities model.
- Support community quarterbacks by offering resources about Purpose Built and network-wide priorities.
Special Projects and Initiatives (15%)
- Contribute to organizational initiatives or special projects in one-time engagements or ongoing, formalized roles- leveraging broad knowledge of Purpose Built and the realities of Network Members.
- In rare instances, serve as the lead for an organizational initiative or special project, defining the objectives and timeline and building the cross-functional team required to successfully deliver the work.
PREFERRED QUALIFICATIONS
Previous Experience
- A minimum of 15 years of experience in relevant fields or functions, including 5+ years in positions specifically related to nonprofit management and cross-sector partnerships.
- Experience with economic mobility, health outcomes, or one of Purpose Built Communities’ four pillars is required. Experience with multiple is a plus.
- A deep understanding of nonprofit operations and challenges gained through experience as a nonprofit executive or consultant is strongly preferred. Experience as an ED or CEO of a local organization is a plus.
- Demonstrated experience communicating effectively with diverse audiences.
Skills and Abilities
- Exceptional relationship-building skills, with the ability to partner with executives, staff, residents, donors, and community partners.
- Exceptional outcome orientation, including the ability to define success and persist toward it in ambiguous, “gray space” contexts.
- Excellent verbal and written communication skills, with the ability to convey complex ideas clearly and concisely.
- Strong strategic thinking abilities and can translate high-level goals into practical, actionable plans.
- Strong critical thinking and active listening skills, with the ability to identify challenges and develop effective solutions. Ability to adapt plans as new information becomes available.
- Strong organizational and project management skills.
- Ability to build strategic partnerships with results in facilitating negotiations using consensus building.
- Proactive and accountable. Ability to take initiative and drive projects forward independently.
- Able and willing to operate as a pragmatic problem solver and strategic advisor.
Staff Attributes for All Roles at Purpose Built
- Deep investment in Purpose Built’s Core Values.
- Ardent commitment to continuing on a racial equity journey organizationally within Purpose Built and its Network, as well as personally.
- Exemplify a respected professional recognized for collaborating with others with a commitment to integrity, candor, and transparency.
- Lived or shared experiences with the people who call Purpose Built communities home is a plus.
COMPENSATION AND BENEFITS
$160,000-$180,000.
Purpose Built Communities offers a generous and comprehensive benefits package effective on the first day of employment for all full-time staff that includes:
- Options for fully-paid or subsidized health insurance plans.
- Subsidized dental and vision insurance plans.
- 401(k) retirement plan, including an employer match contribution of up to 4% of salary.
- Cell phone reimbursement of $75 per month.
- 12 weeks of fully paid parental leave in connection with the birth or adoption of a child.
- Fully-paid Life and Accidental Death and Dismemberment Insurance plan of $50,000.
- 17 days of PTO per year for employees in their first three years of service. Annual PTO allotments increase with additional years of service up to 28 days of PTO at 15+ years of service.
- 17 paid organizational holidays and 2 paid floating holidays.
- Flexible work model.
Purpose Built Communities is an equal opportunity employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, gender expression, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status.
