Empire Hospitality, a federal contractor in the hospitality industry, is seeking a Service Liaison to join our team. We are looking for an individual who has a heart for service and a desire to make a difference in the lives of our guests. As a Service Liaison, you will be responsible for maintaining a positive relationship with our hotel partners while providing exceptional service to our guests.
Responsibilities:
- Maintain positive relationships with hotel partners and guests
- Facilitate, organize, and coordinate multiple tasks
- Maintain strict schedules and meet demanding deadlines
- Respond to electronic communications in a timely and professional manner
- Provide exceptional customer service to guests
- Ensure all logistics are handled efficiently
Requirements:
- High school diploma or equivalent
- 2+ years of experience in customer service or hospitality industry
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong organizational and time management skills
- Proficient in Microsoft Office Suite
- Ability to work independently and as part of a team
- Must be able to work flexible hours, including weekends and holidays
Empire Hospitality is an equal opportunity employer and we welcome and encourage diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. If you are passionate about providing exceptional service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
