Company Description
Founded in 1998, SURESTAFF is a leading provider of light industrial and skilled trade staffing solutions. With 39 branch offices and 22 enterprise onsite locations, SURESTAFF specializes in light industrial and skilled trades temporary staffing and Onsite (Vendor on Premise) solutions. The company has provided work for over 140,000 Associates in the past two years alone, offering full-time, temporary, and contract opportunities in various industries.
Role Description
This is a full-time on-site role for a Risk Management Coordinator at SURESTAFF LLC in Itasca, IL. The Risk Management Coordinator will be responsible for aspects of the administration of the Workers’ Compensation program, including conducting post-incident investigations, facilitating the timely completion of all necessary post-incident documentation, processing claims and monitoring of claim status through resolution. Also, responsible to visit client worksites to assess safety conditions, pre-placement risk exposures and areas of potential risk for new and existing clients.
Essential Duties and Responsibilities
Essential duties and responsibilities include the following. Other duties may be assigned.
- Respond timely to all reports of employee accidents, injury or illness, providing instruction and guidance concerning procedures. Coordinate administration of medical attention.
- Conduct prompt post-incident investigations.
- Prepare all required post-incident documentation timely and accurately ensuring completeness and clarity of data.
- Consult with Risk Manager regarding compensability and appropriateness of claims. Initiate further review and investigation if necessary.
- Process claims ensuring compliance with all relevant policies, procedures and legislation.
- Act as liaison between the company and the client regarding incident and disposition of claims
- Demonstrate strong interpersonal skills in working with people
- Exercise confidentiality and discretion as appropriate.
- Provide advice and direction to company employees and clients regarding policies, procedures and application of the Worker's Compensation program.
- Make scheduled and unscheduled visits to client worksites to assess safety conditions and areas of potential risk.
- Provide appropriate information to mitigate risk factors which contribute to unsafe work practices or environments, and provide feedback on areas for improvement.
- Facilitate training and retraining on safety standards and practices, including forklift training.
- Aid in running and maintaining risk management spreadsheets.
- Re-price internal medical bills.
- Complete new client site inspections and risk assessments.
- Create customized job descriptions.
Qualifications
- Analytical Skills and Risk Analysis capabilities
- Experience in Risk Management or Workers' Compensation Claims Management is a plus but not required
- Excellent Communication skills
- Strong attention to detail and problem-solving abilities
- Ability to work effectively in a fast-paced environment
- Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, and Word.
