At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
About Duke Primary Care
Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.
Duke Nursing Highlights:
- Duke University Health System is designated as a Magnet organization
- Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
- Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
- Duke University Health System has 6000 + registered nurses
- Quality of Life: Living in the Triangle!
- Relocation Assistance (based on eligibility)
Certified Medical Assistant- Duke Primary CareOcc Summar yThe Medical Assistant, Certified functions as anCharacteristics
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ions to apharmacy, preparing and administering medications as di rected binfectionand sterilizationof medical instruments, telephoning p rescriptinical functions as delegated and supervised by the physician.Ad ministrative responsibilities:The CMA greets patients, answers telephone s, schedtaff during examination and procedures, collecting andpreparing laboratoy aphysician, and authorizing drug refills as directed. Performs otherclules appointments toinclude arrive appointments in MaestroCare, checkoutn-sterile dressings, promoting patient/familyunderstanding of th e educatng electrocardiograms, removing sutures/ staples,changing steril e and nory specimens, performing basic laboratory test in theclinic/offi ce, takiional content and his/her involvement in theplan of care, and do cumentinients, and prepares patients for examinationsand procedures.Patient caretion, personal hygiene and basic health andsafety precautions ap plicableintegral member of theinterdisciplinary healthcare team in provi ding dirsupport responsibilities may include assisting the medicaland nu rsing ss andcollections on account balances; correspondence, and orderin g clinininstructions generally acquired through a high school education andmedid.Working knowledge of procedures and techniques involved in admi nisteriWork Performed
Clinical responsibilities:The CMA takes medical histories and records vital signs, explainstreatment procedur es to patinsuranceforms, handles billing, bookkeeping to include receivi ng copaykills.Work requires the ability to understand and follow oral an d writtepatients, andreferral scheduling; arranges for hospital admissio ns andle techniques and special procedures that areapplicable to work pe rformecal assistant programming.Heavy lifting and the ability to transpo rt stretcher and wheelchairpatients may be required.Working knowledge of steringroutine and special treatments to knowledge of sanitalaboratoryservices, updates and files patient medical records, fil ls outstaffTyping skillsMedical terminologyLevels II and III -- Ability to indsh and maintain effective working relationships withpatients and c linicAble to document and communicate pertinentinformationAbility to est abliect patient care. TheMedical Assistant, Certified performs routine a dmincaland clerical supplies and forms. Performs other administrative du tiesependently seek out resources andwork collaboratively
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Knowledge, Skills and Abilities
Good customer service sistrative and patientcare supportive duties in a Health System medical pfor work in a clinic setting. Workingknowledge of infection control pro reatment ofpatients and ensure the clinic/office runs smoothly.
g in the patient record.Other clinical support responsibilities includec edures and safety precautions.Age specific competencies.Daily clinic pra sdirected.May be requested to be a liaison for clinic activities suchrac tice that assistmedical and/or nursing staff in the examination and tdis posing ofcontaminated supplies, instrument processing,high level disas J ointCommission andfalls and/or participate in clinic committees.
Minimum Qualifications
Education Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation froma medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III --Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level IV -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.
Experience Level I -- No experience required. Level II -- 1 year of clinical experience as a Medical Assistant, Certified in a clinical setting. Level III -- 2 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Level IV -- 3 years of clinical experience as a Medical Assistant, Certified in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement:In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II, III, and IV.
Degrees, Licensures, Certifications Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level IV -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
