Title: Managed File Transfer Service Developer
Job Description
Are you interested in building capabilities that enable the organization with innovation, speed, agility, scalability, and efficiency? The Global Technology team takes immense pride in our culture where digital transformation is built into our DNA! When you join our organization at Prudential, you will unlock an exciting and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions.
Responsibilities:
As a Senior Level Managed File Transfer Service Developer, you will work directly with a Tech Lead to drive, modernize, manage, and architect our Managed File Transfer space. You will work with a team of highly skilled developers and engineers both domestically and offshore to manage our Managed File Transfer platform which is consumed by internal and external partners performing a mission critical function. You will help ensure “five nines’” uptime by ensuring the platform is architected following best practices and has implemented proper alerting and monitoring. You will facilitate platform consumption and transparency by developing self-service mechanisms and creating customer-facing reports.
Can Expect on a Typical Day:
• Collaborate with cross functional teams in Agile standups to understand file transfer
requirements and implement appropriate solutions.
• Oversee the end-to-end file transfer process including planning, scheduling, and execution.
• Provide L3 Support, serve as an escalation point for more junior team members to promptly
resolve issues
• Develop automation and self-service mechanisms to reduce friction using the platform and
ensure secure, efficient transfer of data between internal and external systems.
• Monitor performance, implement alerting, proactively resolve errors that arise through
automation.
• Ensure security and compliance; conform to industry best practices and corporate policies to
safeguard sensitive information from end-to-end.
• Produce and furnish web reports on file transfer processes, batch schedules, system
performance, and KPI’s.
• The opportunity and mandate to stay current on industry trends, emerging technologies, and
best practices pertaining to MFT (Managed File Transfer).
The Skills & Expertise You Bring
• Bachelor of Computer Science/Engineering or equivalent experience in related fields.
• 5+ years' experience engineering, developing, and supporting MFT solutions (we are a TIBCO
shop but experience with other tools like IBM Sterling, File Gateway, connect: Direct, etc. will be
considered)
• Strong experience in protocols/ technologies such as FTP, SFTP, FTPS, SSH, SSL, HTTPS, AS2, and
secure file transfer methodologies.
• Understanding of encryption algorithms (PGP, SFTP/SSH, etc.), secure file transfer practices,
networking/network protocols, firewalls and how they interrelate with MFT.
• Extensive Scripting / Development experience and mindset (examples include Java, JSP, PERL,
Python, etc.)
• Strong problem-solving skills, someone with the ability to troubleshoot problems and attributes
to find the most appropriate technical solution (with a focus on MFT).
• Strong written and verbal communication skills.
• Ability to multi-task and flex when priorities change.
• An ability to influence through teamwork and collaboration.
• A passion to provide world class customer service.
• Ability to provide 7x24x365 on call support
