Optomi, in partnership with one of our consultancy clients, is seeking an experienced Sr. Application Admin - JIRA
This role is direct hire & fully remote!
Responsibilities:
- Maintain, support, troubleshoot, and upgrade Jira.
- Manage the administration, configuration, and support of Jira along with integrations with external applications (e.g., GitHub and Bamboo) and third-party applications from the Atlassian Marketplace.
- Identify, investigate, and resolve software, data, or system issues in collaboration with team members and users.
- Provide technical training, documentation, mentorship, and guidance to state personnel as needed.
Mandatory Technical Requirements:
- Experience upgrading multi-node data center instances (minimum version 9.x).
- Proficiency in updating Jira application configuration files (e.g., setenv.sh, server.xml, web.xml, application-properties, dbconfiguration, etc.).
- Skilled in creating and modifying Bash scripts.
- Experience managing CRON table entries.
- Ability to create and update Groovy scripts.
- Familiarity with RHEL command line.
- Experience monitoring and troubleshooting clustered node issues, including collaboration with Atlassian support as required.
- Proficient in TSQL and creating/altering SQL Server database objects (e.g., stored procedures, views, tables, etc.).
- Experience with Jira project configuration, including custom workflow post-functions, custom listeners, custom events, and complex work item security schemes.
- Skilled in constructing JQL with advanced functions.
Desired Skills and Experience:
- Jira Administrator certification.
- Familiarity with setting up and using Jira APIs.
- Experience configuring integrations with external applications (e.g., GitHub and Bamboo) and third-party Atlassian Marketplace applications.
- Knowledge of AD/LDAP connection and configuration.
- Proficient in HTML and JavaScript.
- Experience with Structure.
- Knowledge of Zephyr Squad and/or Zephyr Scale.
- Basic understanding of load balancing and networking.