Sr. Litigation Claims Adjuster Public Entity P&C ****POSITION IS IN NORTHERN CALIFORNIA (BAY AREA)*****
Carl Warren is a nationwide Third-Party Administrator (TPA) with about 150 employees and 20 locations across the country. We provide liability and property claims management and administration services to the private and public sectors, insurance companies and captives.
At Carl Warren, we are committed to investing in our employees' development and providing a positive work environment where our employees feel valued.
RESPONSIBILITIES
· Executes on client/Carl Warren strategies to achieve claims quality, customer service, and operational objectives.
· Proactively work claims to ensure file quality meets Carl Warren & Company Claim Handling Guidelines as well as any client requirements.
· High level of productivity measured according to the age and complexity of the assigned caseload.
· Maintains a timely diary of claims.
· Consistently achieves audit scores of 90% and above.
· Focuses on providing the client with an outstanding work product.
· Provides excellent customer service to internal and external customers.
· May be required to prepare reports for clients and/or present claims in a roundtable setting or at a claim review.
· Develops strategies for claims resolution with file notes reflecting clarity, focus, control/management, and momentum.
· Identifies/utilizes vendors and effectively manages the vendors to achieve satisfactory results on both the expense and indemnity costs.
REQUIREMENTS
· 7+ years of experience in the P&C industry preferred, Public Entity experience a plus
· 5+ years of experience handling complex/litigated claims and litigation management
· College degree preferred
· Insurance designation preferred
· Excellent verbal and written communication
· Strong computer skills and Microsoft applications preferred
· Knowledge of claims processes and procedures, in addition to the overall knowledge of the insurance industry
· Read and understand legal documents
