Company Overview
Since 1976, Harbour has been synonymous with designing and manufacturing luxury outdoor furniture. Born in Australia and now based in the US, we’re a global leader in luxury outdoor design. We’re steeped in a culture that promotes the Australian way of life: our love of the outdoors, travel, nature, and modern designs is expressed through each collection. Our signature aesthetic is fresh, light, modern, coastal, and luxe-inspired – an evolution of generations of Australian design. Our customers are attracted to our story as much as our style, an underlying Australian story of our own family history and craftsmanship.
Why join our team?
As a Sales & Design Specialist at Harbour Outdoor, you will have the opportunity to bring your professional interior design and/or luxury retail experience and talent to a brand that’s expanding nationally. Combine your love of home décor and luxury products with your selling skills in an inclusive and energizing team environment.
Our Sales & Design Specialist receives a competitive base rate and a no-cap commission based on the items you sell.
About this Opportunity: Harbour Outdoor is the perfect opportunity to develop your interior design and retail career. Our Sales & Design Specialists are product and sales experts passionate about providing exceptional customer service to our customers as ambassadors of our brand.
To succeed in this role, you will work to strategically develop and foster relationships with Trade and Retail clients through superior service, product knowledge, and communication skills.
As a team member, you will receive training and exposure to various aspects of sales, operations, inventory management, interior design, and visual presentation.
At Harbour Outdoor, we are self-starters and team players, winning together as colleagues in all facets of the business.
Role Overview:
- Provide a luxury experience for Harbour Outdoor clientele through product expertise and exceptional customer service
- Qualify and educate potential clients on our services, identifying outreach and marketing opportunities to the design trade, realtors, and developers
- Actively engage with new and existing customers through building relationships to create a clientele base
- Assist customers with placing orders and post-sale follow-up, including processing ESD requests and working with our Customer Service team to ensure a successful and professional delivery experience
- Co-manage and run the day-to-day operations of the Showroom with your colleagues, maintaining showroom appearance and compliance with visual merchandising standards
- Maintain and assist in ordering inventory for all Showroom marketing collateral, office supplies, and swatch samples, update vendor and pricing information, and communicate any facility issues
- Attend Showroom meetings and product training, and utilize the Harbour Outdoor website and catalog to increase product and design knowledge
Required Qualifications:
- Minimum of 3 years experience within a high-end furniture and luxury retail or design firm
- Self-starter, quick learner, and collaborative team player
- People and relationship-driven
- Strategic and results-oriented
- Excellent verbal and written communication skills, with the ability to identify client needs, problem solve, and communicate with internal and external parties
- Strong time management and organization skills
- Develop industry-leading service to your customers throughout the ordering process and beyond
- Proficiency with Mac Operating System, IOS devices, Microsoft Office and Google Applications
- Must be able to lift and move items up to 35 pounds.
- Must be available to work weekends and some holidays
- Flexible to meet showroom scheduling requirements.
Harbour Outdoor is an equal-opportunity employer. We do not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
