Position: Customer Service Representative/Member Service Representative I (banking industry)
Location: Full-time, onsite. San Diego, CA
Pay: $17 to $21 per hour
Hours: Monday to Friday 9 AM to 5 PM.
Responsibilities
- Provide exceptional service to new and existing members
- Perform teller transactions (open new accounts, loan transactions, deposits, withdraws, transfers, etc.)
- Balance the cash drawer
- Perform account file maintenance and documentation
- Promote the credit union's products and services to members
- Answer incoming phone calls and process requests
- Abide by the credit union policies, procedures, and standards
- Perform other duties as assigned
Requirements
- Cash handling and customer service experience
- Previous Teller or Member Service Representative experience preferred, not required
- Proficient oral, written, and interpersonal skills
- Ability to work well with others and excellent active listening skills
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
