Senior SAP S/4HANA Implementation Troubleshooting Lead
Atlanta, GA - 30338 (Dunwoody - onsite Tues/Wed/Thurs)
Contract role
Atlanta based firm seeking a seasoned technical SAP S/4HANA leader to support the Program Management and Solution Architecture Team for their greenfield SAP S/4HANA Implementation.
This is a 6–12-month project in the Dunwoody, GA area that requires 3 days per week onsite.
Job Summary:
- Experienced SAP S/4HANA Task Force and Firefighting Lead
- Frontline leader responsible for quickly addressing and resolving critical system or process/design issues (“firefighting”) and orchestrating cross-functional task forces to mitigate risks and ensure the smooth deployment and operation of SAP S/4HANA
Key Responsibilities:
- Firefighting Leadership: Lead rapid response teams to troubleshoot and resolve critical incidents in SAP S/4HANA during the implementation and post-go-live phase.
- Task Force Coordination: Organize and lead cross-functional task forces to address complex system challenges, integrating functional and technical expertise to solve problems quickly and effectively.
- Issue Resolution: Collaborate with project teams, stakeholders, and external vendors to swiftly resolve issues related to system integration, data migration, and performance.
- Root Cause Analysis: Conduct thorough root cause analysis for critical system failures, ensuring corrective actions are implemented to prevent future occurrences.
- Risk Mitigation: Proactively identify potential risks or bottlenecks in the system and engage appropriate teams to mitigate issues before they impact the business.
- Escalation Management: Serve as the main point of contact for high-severity incidents and manage escalation processes to ensure timely resolution.
- Stakeholder Communication: Provide regular updates to senior leadership on issue status, risks, and resolution plans, ensuring transparency and alignment across all stakeholders.
Key Requirements:
- 15+ years of experience in SAP project management, with at least 5 years specifically in SAP S/4HANA implementations (ideally Greenfield projects).
- SAP Expertise: In-depth understanding of SAP S/4HANA architecture, modules, and integration points, with experience in troubleshooting complex system issues.
- Task Force Leadership: Demonstrated success in leading cross-functional teams in high-pressure environments to resolve critical technical and functional challenges.
- Problem Solving: Strong analytical and problem-solving skills, with a proven ability to perform root cause analysis and develop long-term solutions.
- Project Management: Familiarity with SAP Activate Methodology.
- Technical Background: Hands-on experience with SAP Basis, infrastructure management, and Private Cloud environments preferred.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex technical issues to non-technical stakeholders.
Preferred Qualifications:
- SAP S/4HANA certification.
- Experience with integration of third-party tools and applications (e.g., SuccessFactors, Oracle EPM, Coupa).
- Prior experience with SAP Private Cloud infrastructure management.
- Experience in high-severity issue management and root cause analysis frameworks.
- Please send your detailed resume and mirroring LinkedIn profile to begin discussions about this exciting opportunity!
Thanks,
Nandit
nandit.srivastava@motionrecruitment.com
