CLIENT LEADER - CASTLE ROCK
Hollis + Miller is seeking a recognized thought leader who demonstrates deep knowledge and experience in the Higher Education and/or K-12 market sector. This role’s focus will be to strategically position the firm for significant targeted business growth regionally in Missouri, Kansas, Oklahoma, and Colorado. This role reports to and collaborates with the Partner in Charge and the Marketing and Business Development Director.
As this Firm market sector works through a leadership transition, the role will likely be somewhat dynamic as the shift occurs and the market sector is refocused. The role will require interaction, facilitation, and collaboration with the varied staff and leadership levels within the Firm. Because of our multiple office locations, travel, including overnight and multi-day stays may be required.
Hiring considerations will prioritize candidates with experience in both Higher Education and K-12 market sectors, but candidates with a strong background in one or the other are encouraged to apply.
Our Vision and Values
The core values of Hollis + Miller are at the heart of everything that we do. As a Hollis + Miller team member, you live our core values through your day-to-day efforts as we work together to Design the Future.
- We are purpose driven, making a difference by impacting the lives of others through our work.
- We are people centric, empowering those around us to learn and grow within our dynamic culture.
- We believe in the power of we, supporting diversity of thought and recognizing that good ideas can come from anywhere.
Basic Qualifications
- A 4- or 6-year accredited professional degree in Architecture.
- A minimum of 8 years of professional experience including experience in all phases of projects, and multi-year experience of leading a market sector required.
- Active architecture license required.
- Possesses a deep knowledge of the Higher Education and/or K-12 market sectors. Recognized as a knowledge leader by industry experts in a specific market sector or institution type and understands the nuances of the Higher Educational and/or K-12 funding models, the intricacies of project teams, and the overall series of steps which support project success.
- Inspires clients, advocating for their end users’ best interests by delivering living and learning environments that align with student, faculty, and community success.
- Actively participates in the community and industry associations (AIA, USGBC, etc.).
Desired Traits
- Exemplifies the qualities of creativity, accountability, and thoroughness.
- Possesses excellent communication and relational skills, as well as a positive attitude.
- Solves problems independently and is able to multi-task while managing time well.
- Displays thorough drive, commitment, and a results-oriented mindset.
- Proactively identifies potential conflict and takes timely and appropriate action to find equitable resolution.
- Aspires to be a lifelong learner, continuing to develop knowledge and skills through a growth mindset.
- Believes in developing team members who work on educational projects throughout the Firm.
Role Responsibilities
A member of the Client & Community Relations pillar.
Reports to the Partner in Charge.
Client Relations
- Manages multiple existing clients, teams, and assignments.
- Serves as client liaison to establish a deep understanding of the client’s needs.
- Shares the client and/or project story to the Partner in Charge, Studio Director, and Project Lead.
- Engages in projects at a high level, collaborates with the Project Lead and delegates specific project leadership responsibilities to the Project Lead.
- Ensures consistent communication and connections to the client throughout the project.
- Keeps Partner(s) informed of any issues that could damage the client relationship or expose the firm to potential liability.
Mentoring & Development
- Mentors and coaches project teams to make the right decisions in a proactive manner, make course corrections when necessary, and guide the team to success.
- Mentors and develops the Project Lead and team members beyond the project scope.
- Provides input on team member performance to inform recognition and/or improvement planning.
- Rewards and recognizes team members’ successes.
Project Management
- Executes contract with review/approval by Partner – Owner and consultants.
- Develops professional fees.
- Oversees Resource Allocation and Project Plans
- Actively manages the client/bond budgets and schedules, coordinating/co-presenting updates with lead contractor.
- Shares Client/Bond Budgets and overall schedule with Studio Director for staffing and revenue forecasting. Works with Finance team to manage financial project plan.
- Oversees Project Planning, Hour Budgets, Scheduling, and Invoicing
- Responsible for the input and maintenance of the project plan in Vantagepoint in coordination with available resources as identified by Studio Director. Coordinates with Finance administrator on monthly profit and billing analysis reviews with each Client Leader.
- Reviews drafts and coordinates final invoices with Deltek Administrator and Financial Director as required, involving the Partner as required.
- Monitors Profits
- Along with Partner, is accountable to profitability.
- Reviews draft monthly Office Earnings Report.
- Shares findings or recommended course corrections with the Partner.
- Partner provides assistance/direction as required.
- Shares recommended course corrections to the Studio Leader and Project Lead.
- Project Lead shares with Project Team.
Business Development
- Leverages existing client relationships to generate new work.
- Collaborates with Partner in Charge and Business Development/Marketing Team in development of request for proposals and interviews.
- Attends conferences and networking events on behalf of the firm.
- Possesses strong business acumen, accountable to updating business development and revenue projections in alignment with firm goals.
We may alter any or all of the above from time to time to further our desire to make you, the Firm, and our clients great!
Hollis + Miller is an Equal Opportunity Employer.
In accordance with the Colorado Equal Pay for Equal Work Act, the salary range for this position is $105,000 - $135,000 annually.
