Greetings from Accion Labs,
Our direct Client is looking for ServiceNow Developer with Mobile Agent App experience -6 Months Contract To Hire-Remote opportunity.
Required Skills and Responsibilities:
• Support the development and configuration on various areas including, but not limited to ITSM, Service Portal, Performance Analytics, Integration Hub, FSM, CSM, HRSD.
• Design and develop / configure workflows, forms, scripts, and underlying logic using SCRUM / Agile methodologies.
• Build workflow applications based on customer requirements
• Formulate functional testing approach, test cases and document them, Support User Acceptance Tests and deploy code into Production in defined releases
• Participate / conduct code walkthroughs with other team members
• Support ServiceNow platform upgrades
• Offer technical solutions to address complex requirements. Evaluate alternate solutions, identify the best option and implement the solution
• Analyze, troubleshoot, and fix identified SNOW system issues
• Provide direction to on call/support team member to resolve issues quickly
• Ability to learn and deploy new functionality / capabilities using ServiceNow platform to meet customer expectations.
Work Experience, Skills, and Certifications:
• 5+ years of experience working on ServiceNow in an enterprise environment
• 5+ years of ServiceNow development / implementation / integration / administrative experience
• Experience working with web technologies (HTML, CSS, JavaScript (AngularJS),
PowerShell, XML, SOAP, REST, Jelly, etc.)
• Experience configuring ServiceNow Mobile platform is a big plus
• Experience integrating internal and external (SaaS based) ticketing systems /
applications like HPSM, Zoom, Workday is a plus
• Experience interacting with customers to address/resolve queries.
• A bachelor’s degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis.
• Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist and ITIL foundations are big plus.
Education:
Bachelor s degree in computer science, information Systems, or related discipline.
This role is open to W2 or those seeking Corp-Corp employment.
The salary range for this role is 90-120 k/annum or Corp-Corp rates please contact the recruiter.
In addition to other benefits, Accion Labs offers a comprehensive benefits package, with Accion covering 65% of the medical, dental, and Vision Premiums for employees, their spouses, and dependent children enrolling in the Accion-provided plans.