The Bilingual Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Port Plastics will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.
What you’ll do:
- Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
- Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
- Provide information regarding our products and services to inquiring customers
- Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
- Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
- Work in concert with the outside sales force to proactively increase market share
- Assist with inventory management based on customer needs
- Perform other duties as assigned
- Support the efforts of our Sales Representatives and General Manager
- Enter work orders and sales orders as required
- Confirm and invoice orders daily. Mail invoices, sort and file documentation
- Process credit card payments, prepare and send daily credit card report
- Enter Purchases Orders, confirm purchase receipts and prepare invoices for payment
- Process credits and debits. Research discrepancies; submit key offs and adjustments as necessary
- Analyze and submit freight invoices for payment. Research and dispute variances. Follow-up on claims
We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!
What you’ll need:
• Strong business writing and verbal communication skills
• Fluent in Spanish
• Positive and enthusiastic attitude with an eagerness to learn and grow
• Ability to work in an active, team-selling environment where priorities are continually changing
• Exceptional interpersonal and negotiation skills
• Excellent computer skills
• High level of honesty and integrity
• High School Diploma or GED required
• (Preferred) 1 year or more of commercial experience
Benefits: We offer a competitive base salary, Profit Sharing, dental, medical and life insurance, 401k with matching benefits, tuition reimbursement, paid maternity and paternity leave and more.
