About the Company:
Primary resource for all document production needs of the client (potentially forms, document design, replenishment stock) for both litho/web printing as well as digital print solutions • Manages Customer relationships, partnering with Business Unit document owners to meet document production needs in a cost-effective manner • Promotes the print services of the Xerox or client production print center (where applicable) • Converts appropriate applications to digital platforms • Ensures that savings targets are met (if applicable) and recorded for various deliverables • Interfaces with preferred suppliers, both internal and external as required • Manages the various process requirements, such as attending forms committee, documenting production quote process, purchase order creation, proof exchange and approval, delivery date follow up, and client billing • Ensures appropriate documentation and reporting • Develops a solid understanding of key customer forms, documents and applications • Consultative approach • Coordinates the creation and revision of forms and client documents • Works closely with end-users to promote and educate on the various services available
About the Role:
SKILLS: • Excellent interpersonal skills • Ability to communicate effectively (both written & verbal) • Ability to partner with colleagues to share and deliver benchmark solutions • Function effectively at all levels of the business • Effective computer skills including Microsoft Office and various graphic design software programs • Ability to communicate with customers, understand requirements, solve problems and provide solutions • Able to manage multiple tasks in fast paced environment • Creative with & strong negotiation and organizational skills
Responsibilities:
- Minimum of three (3) to five (5) years of print industry experience either in a production and/or project management
- Minimum of three (3) years in a customer relationship role
- Experience in print estimation
- Familiar with document production techniques
- Experience with commercial / transaction print / digital print
- Direct Mail Experience
- Ability to work independently or with minimal direct supervision.
- Valid driver’s license
- Account management experience
- Print procurement experience with commercial print vendors
- Print inventory management and tracking experience preferred
Qualifications:
EDUCATION: • Minimum: High School Diploma or Equivalent • Preferred: Associates Degree
Required Skills:
EDUCATION VERIFICATION: Yes SECURITY CLEARANCE: (as required) This job description is meant as a guideline for candidates considering an open contract position with Xerox. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the open position. Your response to this posting does not create, and is not part of, an employment contract with Xerox. Please note the position may change to meet the changing requirements of Xerox’s business. Contract workers may be assigned duties either, in addition to or instead of, those set out in this posting and the position is subject to further changes at Xerox’s discretion.
