Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an In-Room Dining Manager to join our food & beverage team to achieve the company's objectives and create a memorable guest experience.
- Be a part of a Five Star Five Diamond luxury brand.
- Work with a busy, fast-paced environment.
- Earn sick time per Chicago policy.
Key Accountabilities:
- Responsible for all activities of In-Room Dining, which includes but is not limited to staff scheduling, delegation of job tasks, monitoring and supervision of service.
- Possess management ability that ensures a successful handling of In-Room Dining.
- Hire, train, mentor, motivate, supervise and discipline all department employees.
- Initiate and maintain a friendly yet discreet and unobtrusive service to all guests.
- Ensure consistency of correct service standards for all meal periods to be followed by all staff members.
- Understand all food and beverage items ordered, including ingredients, methods of preparation and proper service.
- Control usage of all food and beverage items and appropriate usage of equipment, tools, and service equipment.
- Utilize the POS and HOTsos systems as per policies and procedures in place.
General Requirements:
- Must have at least 2 years F&B and managerial experience in an upscale establishment.
- Good knowledge of food and general knowledge of beverages, including wines and cocktails.
- Ability to multi-task.
- Impeccable grooming and excellent presentation.
- Good physical strength and stamina - ability to carry trays of food and stand on feet for long periods of time and ability to lift, carry, and balance up to 25 lbs.
Benefits We Offer:
- 10 vacation days per year
- 9 paid holiday days per year
- 5 Chicago Paid Sick Leave days per year
- 5 Chicago Paid Leave days per year
- Complimentary employee meals
- Discounted parking
- Discounted and complimentary room nights at The Peninsula Hotels
- 50% restaurant discount
- 50% discount on spa services
- 25% discount on spa retail
- 80% company-paid medical, dental, and vision coverage.
- Complimentary life insurance
- Complimentary long-term disability
- Retirement plan with 5% company match.
We are delighted to receive your resume for further consideration. To be considered for the position, you must have work authorization in the United States.
