Sales Enablement Program Manager
Austin, Texas
WHO WE ARE
Certinia (formerly FinancialForce) delivers a Services-as-a-Business platform that powers and connects all aspects of services operations, from services estimation and delivery to customer success management and financial planning and accounting. The company's Professional Services Automation (PSA), Customer Success, and ERP solutions—delivered on Salesforce’s leading cloud platform—provide services businesses with the intelligence and agility to deliver high-quality services, elevate customer experiences and accelerate growth. Headquartered in Austin Texas, with offices around the world, Certinia is backed by Haveli Investments, General Atlantic and Salesforce Ventures. For more information, visit www.certinia.com.
THE ROLE
Certinia (formerly FinancialForce) is led by some of the most influential tech leaders and minds in the world of business apps, with a sales team executing successful solutions selling across the globe. Built on Salesforce’s platform, a competitive go-to-market strategy creates a culture of innovation and continuous learning. Executive sponsorship of the business’ enablement function yields a foundation for ongoing success. Our Sales Enablement team is integral to our drive for customer acquisition and revenue generation. This opportunity is ideal for an experienced sales enablement professional with a proven ability to deliver and manage end-to-end programming from build to launch and beyond. We are looking for a Sales Enablement Strategist with excellent executive presence, proven business/sales acumen, the ability to effectively collaborate with multiple stakeholders, and a strong desire to learn + grow in a performance-driven, goal-oriented working environment.
WHAT YOU WILL DO IN THIS ROLE
- Collaborate with diverse internal/external stakeholders and subject matter experts, including but not limited to C-Suite, Sales Leadership, Sales Operations, Marketing, Product, and Partners/Alliances, to cohesively deliver on shared goals and performance outcomes.
- Align with Certinia’s overarching Go-To-Market vision. Leverage leadership skills to continuously ensure sales enablement motion supports scalable and sustainable growth for the broader organization.
- Influence internal and external stakeholders, inspiring those around you to proactively act on new or innovative ideas, strategies, and business goals.
- Build end-to-end sales enablement programming from the ground up. From development to launch to ongoing measurement…. you’ll be hands-on and directly involved in building Certinia’s core sales enablement programs and associated corporate initiatives.
- Deliver enablement that meets the learner where they are at, exercising a multi-modality approach to talent development, adjusting their process on the job as needed. You will have a hand in leading virtual and in-person instructor-led sessions, where you’ll leverage various techniques including but not limited to: peer-to-peer learning, just-in-time learning, experiential learning, hands-on learning, gamification, and more.
- Measure the ongoing success of your enablement programming via quantitative and qualitative indicators. Meticulously leverage data to drive decisions, adjusting programming as needed in order to achieve measurable results.
- Grow personally and professionally, actively engaging in coaching opportunities and career development planning.
WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE
A background that includes…..
- 5+ years in sales enablement with a demonstrated progression of increased scope and responsibility throughout your career.
- 2+ years as an individual sales contributor and/or a similar quota-carrying role.
- Ability to travel up to 20% with advance notice.
Skills and abilities that illustrate you are a……
- Performance-driven producer: You’ve got a track record of proven success producing programmatic outputs specific to sales enablement (onboarding, upskilling/reskilling, leadership development, or similar initiatives) and exceeding defined KPIs in metric-driven, performance-based working environments. You are skilled in leveraging data to make decisions and inform sales enablement initiatives.
- Expert communicator: you are an executive-level communicator with a demonstrated ability to engage global audiences as a presenter in virtual and in-person training settings. You have experience facilitating end-to-end sales training programs in person and virtually
- Team player: You can manage multiple internal/external stakeholders and ongoing programs and initiatives simultaneously, collaborating with team members to achieve shared goals and outcomes.
- Lifelong learner: The ideal candidate for this role has a track record of proactively pursuing personal and professional development opportunities and a desire to continue learning new skills and abilities. You are open to hands-on coaching, feedback, and mentorship.
- Comfortable with change: You have a proven ability to adapt, align, and adjust to ongoing business changes on the individual and team levels. You’re comfortable leveraging problem-solving skills in environments with increased ambiguity.
WHAT ELSE WOULD BE GREAT
- Bachelor’s degree preferred.
- While the role is open to remote candidates in the US market, an individual based in Austin, TX, who can work a hybrid schedule (3 days in office, 2 days remote) would be preferred.
- Experience working for SaaS companies in the ERP, PSA, or HRIS space.
- Direct experience leveraging value-selling sales methodology or similar frameworks as a
sales enablement and/or direct sales contributor.
- Direct experience leveraging Seismic, Salesforce CRM, ZoomInfo, or similar sales
enablement technologies on a day-to-day basis is a plus.
- Demonstrated understanding of adult learning methodologies and/or frameworks, with
an exhibited ability to simplify and incorporate into enablement programming, is beneficial.
- Experience with LMS systems, instructional design, and/or collaborating with
instructional design teams is beneficial.
Salary Range: $125K - $130K base salary
Certinia annually assesses our compensation and benefits strategies to ensure a best-in-class total rewards package. New hire base pay is dependent on job-related, non-discriminatory factors such as experience, tenure, growth potential, team parity, geo, etc. Base pay is one part of the Total Rewards that Certinia provides to compensate and recognizes employees for their work. Certinia provides other elements, including best-in-class benefits, variable pay offerings, remote work opportunities, flexible time off, parental leave, 401(k), HSA and FSA plans, and more.
