🚗 Join the Z Automotive Technologies Team! 🚗
Are you a tech-savvy automotive enthusiast with a passion for customer service? Do you love diving deep into the world of automotive electronics, helping others, and working with cutting-edge technology? If so, Z Automotive Technologies wants you on our team!
Why Work with Us?
Z Automotive Technologies, headquartered in Hauppauge, NY, has been leading the charge in the automotive aftermarket industry for over 17 years. We design and manufacture top-tier electronic devices for Jeep Wranglers, Rams, Dodge muscle cars, and more! Our products aren’t just popular—they’re essential for enthusiasts looking to unlock the true potential of their vehicles. Whether it's off-road adventurers, street racers, or first responders, our devices are trusted across the globe.
As a small, passionate team, we pride ourselves on a fun, collaborative environment where everyone’s ideas count. Now, we’re growing, and we’re looking for someone who can bring the same energy and enthusiasm to help us deliver world-class service to our customers.
The Opportunity:
We are seeking a dynamic Customer Service Agent to join our onsite team in Hauppauge, NY. In this role, you’ll work closely with both our customers and engineers, helping to troubleshoot issues, answer technical questions, and ensure our customers receive the support they need. If you're passionate about automotive electronics and enjoy problem-solving, this is the perfect job for you!
What You’ll Do:
- Be the face of Z Automotive: Provide fast, friendly, and knowledgeable support through phone, email, and social media platforms.
- Dive deep into tech: Gain hands-on experience with our products by installing and testing them in vehicles. Know our gear inside and out!
- Be a product expert: Offer top-notch troubleshooting, installation guidance, and technical support to our customers, dealers, and distributors.
- Drive improvements: Listen to customer feedback and work with our engineers to improve our products. Your voice matters!
- Engage with our community: Participate in social media discussions and engage with customers to improve our online presence and gather valuable insights.
What We’re Looking For:
- Experience troubleshooting electronic systems and devices.
- Previous experience in customer service, help desk, or tech support (preferred but not required—we’ll train the right candidate!).
- Strong computer literacy (Windows, Mac, iOS, and Android).
- Excellent communication skills: You’re not just technically savvy, but you also know how to explain complex issues clearly.
- A natural problem solver who thrives in a fast-paced environment and loves finding solutions.
- Team player attitude: We’re a small crew, and we’re looking for someone who’s collaborative, reliable, and detail oriented.
- Must be punctual, with strong time-management skills and a commitment to providing stellar service.
- Automotive passion: Whether you're a Jeep, Dodge, or muscle car fanatic, your enthusiasm for cars will shine through in your work!
- Ability to work full-time, Monday through Friday, 8:30 AM to 4:30 PM.
What’s In It for You?
At Z Automotive Technologies, we offer more than just a job—we offer a career where your passion and expertise are valued. Here's what you'll get:
- Competitive salary that reflects your skills and experience.
- Comprehensive benefits including medical, dental, and a 401(k) plan to help you plan for the future.
- Generous paid vacation, personal time off, and holidays to ensure you have the work-life balance you deserve.
- A chance to be part of an innovative team working with some of the coolest products in the automotive aftermarket industry.
- The opportunity to make a real impact—both with our products and in our community of customers and enthusiasts.
Ready to Rev Up Your Career?
If you’re ready to join a passionate, innovative, and customer-focused team, we want to hear from you! Apply today and take the next step in your career with Z Automotive Technologies.
