Technical Program Manager
Salary: $90k-$100k + Bonus
Location: Naperville, IL
Hybrid: 4 days onsite, 1 day remote
*We are unable to provide sponsorship for this role*
Qualifications
- Bachelor’s degree. (Master's degree preferred).
- 6+ years of experience in program management, preferably in IT services, software implementation, or systems integration.
- PMP, or similar is a plus.
- Strong technical acumen and experience managing technical projects in software development, cloud solutions, or enterprise systems integration.
- Exceptional communication, presentation, and stakeholder management skills, with proven success in client-facing roles.
- Ability to manage complex, multi-phase projects in fast-paced environments.
- Experience in working with commerce platforms (e.g., commerce tools, Adobe Commerce, Shopify).
- Familiarity with cloud platforms and DevOps practices.
- Experience managing cross-functional, geographically dispersed teams.
- Experience with Agile and Waterfall project management methodologies.
Responsibilities
- Oversee end-to-end delivery of multiple technical programs and projects, ensuring alignment with client expectations, project scope, budget, and timelines.
- Establish and manage governance frameworks for projects, ensuring the proper reporting, escalation processes, and risk management.
- Facilitate regular meetings with clients and internal teams to track project progress, resolve issues, and ensure effective communication.
- Work with technical teams (development, QA, infrastructure) to ensure the feasibility and technical alignment of project requirements.
