Residential Property Manager
At Bria, we firmly believe that true happiness stems from meaningful human connections and relationships. Bria, a subsidiary of The Procopio Companies, was created to redefine the living experience through proactive property management, and we want you to be a part of our team! Our central aim is to foster human connections within the rental living experience, and we have full confidence in our growing team's expertise to achieve this. While we have a proven track record as developers with creating extraordinary places to live, we are now directing our attention towards enhancing the individual's living experience and making a meaningful impact on their lives. Our dedicated team includes experienced professionals in property management, accounting, and maintenance, and we are on a trajectory of growth as a business.
As a Residential Property Manager, you will have a strong focus on hospitality, a resident-first mindset, and a proven track record of building positive relationships within residential communities. This individual will be responsible for creating a culture of community and friendship among residents, ensuring a welcoming and comfortable living environment. A successful Residential Property Manager must balance the needs of property owners and residents, ensuring a well-managed and harmonious living environment while maximizing the property's financial performance.
Major Responsibilities:
- Financial Management:
- Assist in the development of budgets and financial plans for the property.
- Monitor and manage expenses, making recommendations for cost-effective solutions.
- Resident Engagement and Relationship Building:
- Foster positive relationships with residents through effective communication and engagement initiatives.
- Organize and execute resident events and activities to promote a sense of community.
- Address resident concerns and inquiries promptly, demonstrating a commitment to resident satisfaction.
- Community Development:
- Develop and implement strategies to enhance the overall living experience for residents.
- Collaborate with the marketing team to attract and retain residents through innovative and appealing community offerings.
- Encourage a sense of belonging and camaraderie among residents.
- Hospitality and Customer Service:
- Maintain a resident-first mindset, ensuring a high standard of customer service at all times.
- Coordinate move-in and move-out processes, providing support and guidance to residents.
- Regularly assess and improve service offerings to meet the evolving needs of residents.
- Leasing and Occupancy Management:
- Oversee the leasing process, from initial inquiries to lease signing, ensuring a smooth and efficient experience for residents.
- Monitor and manage occupancy rates, implementing strategies to optimize apartment occupancy.
- Property Maintenance:
- Collaborate with maintenance staff to address resident maintenance requests in a timely manner.
- Conduct regular property inspections to ensure a well-maintained and aesthetically pleasing environment.
Requirements:
- Bachelor's degree in Business Administration, Hospitality Management, Real Estate, or a related field is preferred.
- Minimum of 3-5 years of experience in residential property management.
- Strong interpersonal and communication skills with the ability to build positive relationships.
- Demonstrated experience in creating a sense of community within a residential setting.
- Proven ability to prioritize and manage multiple tasks effectively.
- Knowledge of fair housing regulations and property management best practices.
- Hospitality or customer service background is highly desirable.
- Strong understanding of property management operations and financial principles.
- Proficiency in using Yardi and Microsoft Excel for financial analysis and reporting.
- Willingness to embrace the mission and values of the company.
