POSITION OVERVIEW - Luxury Catering Event Manager Experience Required
The Catering Event Manager is a key position responsible for the planning, detailing, and supervision of all culinary, beverage, and venue services at PPHG special events. The Catering Event Manager is the liaison between clients/coordinators and PPHG departments to guarantee successful pre-planning and execution of all events.
RESPONSIBILITIES
ACCOUNT/FILE MANAGEMENT
- Once assigned to an event, act as a “second” to the Sales Manager until the event tasting, at which time, you will take over as the client’s main contact leading up to the day of the event.
- Communicate with client and/or coordinator to gather necessary information, such as floor plans, timelines, and rental orders in a timely manner, and assist with those items, as necessary.
- Responsible for accurate Event Order details, as well as ensuring the final payment is complete on time.
- Lead event operations discussion for assigned events, responsible for follow-up circulation and timely communication with proper departments
FOOD & BEVERAGE MENU CONSULTING
- Proficient Menu Knowledge: Awareness of all ingredients in dishes. Adjust menu based on allergies and dietary restrictions.
- Conduct Menu Tastings: Describe all menu items as they are served. Discuss timeline, layout, and flow of event, while working in the best interests of PPHG and upholding company standards.
- Conduct Menu Consultations: Schedule phone conference or meeting with clients who are not having a tasting. Describe menu in full detail and assist clients in making selections based on PPHG recommendations.
- Suggestive Selling: Uphold food and beverage minimums. Offer creative enhancements to meet minimums, as well as elevate events.
- Deadlines + Prioritization: Ability to meet culinary and event deadlines, as well as complete administrative work in a timely fashion, prioritizing, when necessary.
EVENT DAY MANAGEMENT
- Act as opening or closing Event Manager for other events when needed, overseeing both setup and breakdown.
- Responsible for greeting the client and planner upon arrival. Act as liaison between PPHG venues and vendors on site.
- Manage venue, staff, food and beverage service during event to ensure outstanding service by staff. Provide excellent communication and works cooperatively with Culinary Team.
- Assist with property management to ensure standards meet or exceed company expectations, including reporting any property maintenance or damage to the venue interiors, grounds, and all storage spaces.
OTHER RESPONSIBILITIES
- Attends weekly event and operational team meetings to be thoroughly informed of event details and logistics.
- Expected to actively participate in event operations and provide hands-on support to deliver events in keeping with PPHG standards.
- Submit all outside rental invoices, receipts, and closing inventories to CFO and appropriate Sales Manager.
- Promote positive guest relations, making every effort to accommodate any guest’s reasonable request during an event.
- Communicate with Director of Events for event needs.
REQUIRED SKILLS & QUALIFICATIONS
- Must hold a valid Bachelor’s Degree
- Must have a valid Drivers License
- Possess a minimum of 2 years of prior event management experience, including file account holding
- Possess knowledge of proper table service
- Ability to follow Patrick Properties standards, policies and procedures
- Excellent verbal and written communication skills including in person, phone and email correspondence
- Ability to be a clear thinker, analyze and resolve problems exercising good judgment and solution-based thinking
- Proficient in Microsoft Office and Outlook
- Detail oriented with the ability to prioritize and organize work assignments
- Motivate and manage assigned staff while maintaining cohesive team and following up with corrections when necessary
- Ability to lift and carry up to 30 pounds
- Ability to be on feet for extended periods of time if needed
- Willingness to adapt as needed in a fast-paced office environment with the ability to multi-task
- Ability to work in collaborative environment
- Ability to communicate effectively and work cooperatively and within all departments
- Must possess mature, professional demeanor to interact with vendors and team
- Participate and attend industry and networking events when deemed necessary
- Must be a team player and be willing and able to jump in the trenches
- Ability to be on time and have a flexible schedule
- Ability to work without direct supervision and follow through to completion of assigned tasks
