Who We Are: United States Cold Storage is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.
The Job Details: The Leave of Absence Specialist works closely with the Benefits Manager, Benefit Specialist and USCS management team. This individual will consistently contribute to USCS’ key human resource areas, including FMLA, ADA, and insurance. Focuses on continuous improvement to offer USCS employees an organization that cares and strives to be best in class.
Duties and Responsibilities include the following:
- Coordinate and administer Company Leaves of Absences in conjunction with third-party administrators including FMLA, ADA, Military, Jury Duty, Bereavement and Company leaves.
- Serve as central point of contact for the Leave of Absence process ensuring company policies and procedures are being followed and compliant with Federal and State Laws.
- Process, track and organize Leave of Absence approvals and denials as received from third party administrators and communicate with Regional HR Managers.
- Provide leave of absence, guidance and directions to employees, HR Managers and Payroll.
- Subject matter expert for all ADA cases; evaluate and make decisions on accommodation requests in compliance with company policy and regulations under the ADA.
- Monitor leave of absence and disability requests.
- Communicate with the payroll department regarding short-term disability approvals and payment in coordination with company policy.
- Communicate with HR Managers to coordinate return to work process including accommodation requests and leave expirations.
- Work closely with the Risk Manager to monitor Workers’ Compensation leaves in coordination with FMLA.
- Serve as internal contact for escalated claim issues/inquiries and seek timely resolution.
- Maintain and update time keeping system and payroll records for approved leaves.
- Ensure the employee portion of benefit premiums are collected through payroll withholdings or direct billing to employee while on paid leave of absence.
- Communicate effectively with employees regarding STD and LTD benefits; process benefit changes and monitor disability cases to ensure maximum benefit exhaustion is communicated to employees.
The Job Specifics:
- Location, Department and Work Hours: Camden, NJ, Human Resources, Standard Business Hours
- Reports To: Vice President of Human Resources.
What We Are Looking For:
Education
Experience
- 2-3 years of prior office and/or administrative duties including experience with Leave of Absence (FMLA, ADA, Workers' Compensation, and disability).
- Proficient in basic software applications (e.g. Microsoft Suite).
- Planning, organizing, professional written and oral communication, problem solving, decision making, and attention to detail.
- Able to work independently and make decisions with certain prescribed limits on essentially procedure-oriented operations. Handle multiple high priority tasks in a fast-paced environment.
- Individual must be able to handle critical and confidential matters in a trustworthy and professional manner.
Other Abilities You Will Need to Have: The physical demands described below are representative of those required of an individual performing the essential duties of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
- Good arithmetic, reading, and typing skills.
- Sit and/or stand for extended periods of time.
- Be able to see, speak and hear.
- Ability to work overtime as needed.
- May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities.
- Understand and follow verbal instruction, written instruction and company policies.
- A starter that can work independently and coordinate with others.
- Always follow safety procedures.
- Ability to manage stress and productivity guidelines
The Standard Details:
- Always maintain a professional manner in appearance and communications.
- Participate in staff and/or customer meetings if required.
- Initiate action to prevent the occurrence of any non-conformities relating to product, process, and quality systems.
- Identify and record any issues relating to product, processes and/or quality.
- Initiate, recommend, or provide solutions through appropriate channels.
- Verify the implementation of solutions.
- Always follow posted security procedures while in the building.
- Participate in Safety and Educational Training.
What’s In It for You:
A great company with great people. Full-time employees not under contract are offered: 401K and Educational Assistance after 1 year; If elected, Blue Cross Blue Shield after 30 days of service; Company Life Insurance; and a bunch of other great perks.
Things We Need to Mention:
- The above job description may not include all the tasks necessary to complete the job.
- Job functions may vary based on the area of operation. The job description is a list of the most common tasks the associate will be required to perform in that job area.
- Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
