People Architects is excited to partner with our Stark County based client as we recruit for our Freight Manager. Our client is a dynamic and rapidly growing D2C tech-enabled consumer products company that is building a global growth platform, acquiring and evolving e-commerce brands into household brands.
Position Overview:
We are seeking an experienced Freight Manager to oversee and optimize our logistics operations, ensuring smooth and cost-effective shipping of products from suppliers to our warehouse and ultimately to our customers. The ideal candidate will have a deep understanding of freight management, including negotiating with carriers, monitoring shipping costs, and maintaining high delivery standards. This role is crucial for supporting our Direct-to-Consumer (D2C) and eCommerce business model by ensuring timely deliveries and maintaining high customer satisfaction.
Key Responsibilities:
- Source and manage relationships with domestic and international carriers, freight forwarders, and 3PLs.
- Negotiate competitive shipping rates and establish service-level agreements (SLAs) with carriers.
- Develop a carrier evaluation matrix to track performance metrics, including on-time delivery, damage rates, and cost-effectiveness.
- Plan, coordinate, and schedule inbound and outbound freight shipments for multiple distribution channels.
- Optimize shipment methods, routes, and load capacities to minimize costs and reduce lead times.
- Implement and oversee freight consolidation strategies to maximize efficiency.
- Ensure compliance with national and international shipping regulations, including customs documentation, export/import regulations, and hazardous materials handling.
- Maintain accurate records of freight shipments, carrier invoices, and delivery documentation.
- Collaborate with the Inventory and Warehouse teams to ensure seamless stock replenishment and order fulfillment processes.
- Coordinate product transfers between facilities and manage storage requirements as needed.
- Monitor freight costs and provide regular reports on cost savings, shipment accuracy, and carrier performance.
- Identify opportunities for cost reduction and process improvement in the supply chain.
- Act as the primary point of contact for any shipping or delivery issues, resolving them quickly to minimize disruption to customer orders.
- Ensure a high standard of communication and service quality to support the company’s customer satisfaction goals.
Qualifications (required and preferred):
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- Minimum of 5 years of experience in freight management or logistics, preferably in a D2C or eCommerce environment.
- Strong negotiation and vendor management skills.
- Proficient in freight management systems and software (e.g., TMS, WMS).
- Analytical skills with the ability to identify cost-saving opportunities.
- Excellent communication and problem-solving abilities.
- CCLP, CLTD, or similar certifications in logistics and supply chain management.
- Detail-oriented and highly organized.
- Ability to work under pressure and manage multiple priorities.
- Proactive and results-driven mindset.
We are committed to a diverse and inclusive workplace. People Architects and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architect’s clients will never be asked to provide money (even if reimbursable) as part of the job application or hiring process.
*no external agencies/3rd parties.
