Objective - We are looking for a Inside sales support co-ordinator to manage a large volume of sales orders & email communication with knowledge and efficiency of Logistics and to identify and address customer needs, with a goal of total satisfaction in fast paced B2B ( Business to Business ) environment .We are located in Central New Jersey .
Job Description
- Order management
- Coordinate with warehouse shipments for release, coordinate with truckers, and create labels, barcodes, and additional shipping documents.
- Track orders from the point of shipment until received by the customer.
- Tracking containers and communicating with freight forwarders for timely deliveries
- Answer and manage incoming calls and emails.
- Ability to memorize, recall, or research answers quickly
- Support the Sales Manager to service the customers
- Any additional assignments given by management
Qualifications
- 1-2 years' experience in similar environment working B2B preferably in the flavor and fragrance industry
- Understanding of warehousing or distribution process
- MS Office skills, Excel, and Outlook
- Supply chain
