Title: Client Services Representative (CSR)
CoreCap Investments, LLC is a mid-sized independent broker-dealer located in the Detroit suburbs with an affiliated SEC-registered investment advisor.
Job Summary:
The Client Services Rep is responsible for processing new accounts, onboarding new brokers and all account servicing needs.
Summary of Essential Job Functions (included but not limited to):
· Process opening of new fee-based and transaction client accounts, including ensuring that all paperwork is in good order and completed in a timely manner
· Working with clearing broker and custodians to obtain rep codes and open new accounts
· Processing client service requests, including distributions, ACATs, RMDs and others
· Provide excellent customer service through regular communication via phone and email with assigned reps
· Keeping up-to-date and accurate records for all reps and client accounts
· Assist the rep/agent in preparing and maintaining their client forms for use by registered representative and clients
· Preparation of mailings to both clients and reps
· Other operational, administrative and data-entry responsibilities as assigned
Qualifications:
· Financial services and/or operations experience preferred
· Ability to obtain Series 6/63 license within 6 months of hire
· Prior experience working with clearing broker relationship/system desirable
· Prior knowledge of securities industry and terminology
· Proficient with Microsoft Office and Adobe products
· Strong customer service insight
· Ability to multi-task
· Ability to work well on a team, or independently
· Strong attention to detail
· Reliable and punctual, with effective time management skills
· Ability to meet deadlines and work well under pressure
Compensation is commensurate with experience. Benefits to full-time employees include health, dental and vision benefits. All applicants are required to take a PI Survey. All employees are subject to a background check prior to hire.
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation Package:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person